The ITIL V3 Examinations that are associated to the ITIL V3 Courses are all so far to be 'multiple choice' based as opposed to the existing ITIL v2 Manager's examination, which currently consists of two exam papers, requiring five questions to be answered on each in a free-hand written basis.
The benefits include:
- The ease by which the examination can be completed. In the past many ITIL v2 candidates complained that they had not written essays since leaving school, as a consequence many complained of sore wrists and cramps during and at the end of the three-hour examination.
- Marking the examinations should be easier and consequently quicker, as there is no dependency to rely upon highly experienced ITIL qualified individuals to mark the examination papers.