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ITIL vs. DevOps: What path should an enterprise choose?
Introduction In the IT industry, there are many things that we should be aware of. In that, we will be confused when the clash appears on the ITIL and DevOps. In ITIL, it follows government orders and provides worthy processes to make sure that the priority of the government…
1168 words, last edited in the morning of 8th Apr 2022
This article is from ITIL News - Most Recent
Tags: IT industry,ITIL,DevOps
Is ITIL relevant in 2022? Does ITIL remain the first choice for service desk support employees? We look at the top 5 emerging ITIL trends for 2022...
1266 words, last edited in the morning of 5th Jan 2022
This article is from ITIL News - Most Recent
Tags: ITIL,Emerging Trends,2022,IT Infrastructure Library,ITIL 4,Foundation Certification
The ITIL Certification Path - A Guide
Does the quality of IT service management influence the value an organization aspires to deliver or gather? This guide is an in-depth analysis of the ITIL framework...
264 words, last edited in the afternoon of 20th Apr 2021
This article is from ITIL News - Most Recent
Tags: ITIL Certification Path,IT service management,continual improvement,ITIL framework,ITIL,IT Infrastructure Library
Alemba IT Service Management Solutions
Alemba announces the release of Alemba Service Manager v10 Alemba Service Manager can now be used across all modern browsers Alemba set to challenge industry-leading tools in the market Software development company Alemba has announced the release of its new IT Service Management solution, Alemba Service Manager…
327 words, last edited in the morning of 14th May 2019
This article is from Press Releases - ITIL
Tags: Alemba,Service Manager
Breaking a Service Integration And Management Model
SIAM or Service Integration And Management is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service providers into end-to-end services in…
403 words, last edited in the afternoon of 24th Apr 2018
This article is from ITIL News - Most Recent and has been viewed 7979 times.
Tags: SIAM model,breaking the SIAM model,Service Integration And Management Model,Target Operating Model,ITIL service management expertise
The Importance of an Operating Model
What is an Operating Model? The term Operating Model is frequently used but what is it? It is worthwhile understanding what is meant by the term, the following definition was taken (in parts) from Wikipedia; Operating model is both an abstract or visual representation (model) of how an organization…
839 words, last edited in the afternoon of 24th Apr 2018
This article is from ITIL News - Most Recent and has been viewed 13992 times.
Tags: Operating Model,Target Operating Model,TOM,ITIL best practice
Resource-Constraints-and-Cybersecurity-Concerns-IT-Professionals-at-K-12-Schools
In a recent market study evaluating the IT maturity of K-12 school district IT departments conducted by TeamDynamix and Kaseya, 45 percent of participants stated...
754 words, last edited in the morning of 19th Jan 2018
This article is from Press Releases - ITIL and has been viewed 9236 times.
Tags: Resource Constraints,Cybersecurity Concerns,IT Professionals,K-12 Schools,TeamDynamix,Kaseya
Can ITIL Open New Opportunities To Work Abroad ?
How do you go about starting a career overseas exactly? The methods are truly endless, but we're focusing on how ITIL can help specifically. Find out exactly how ITIL can open new opportunities to work abroad...
553 words, last edited in the morning of 1st Dec 2017
This article is from ITIL News - Most Recent and has been viewed 9601 times.
Tags: ITIL,New Opportunities,Work Abroad,EHIC,EHIC renewal,ITIL qualification
ManageEngine ITSM Survey -2017
As an ITSM professional, have you ever stopped to think about the future of the ITSM industry and how it will affect you? While you remain focused on providing high-quality service to your end-users, the dynamics of the industry are always changing behind the scenes. The seemingly trivial things that…
530 words, last edited in the afternoon of 27th Nov 2017
This article is from ITIL News - Most Recent and has been viewed 8715 times.
Tags: ManageEngine,ITSM Survey,ITSM Industry
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