If you have been tasked with the production of a Business Case to support the proposed introduction of ITIL into an organization then ITILnews may be able to offer some assistance.
On the ITILnews.com website stored under the left-hand menu heading entitled 'What is ITIL?' is a sub-section that is entitled 'Business Strategy'. Some of the article may assist with building the Business Case.
NB: This page is © Copyright ITILnews.com and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to www.itilnews.com.