UK - Prospective suppliers to the Ministry of Justice (MoJ) will shortly be expected to standardize their service offerings to conform to the MoJ's ITIL best management practices.

 

The MoJ National Offender Management Service (NOMS) is spending three hundred million pounds on an IT transition program in an effort to deliver continuity across all its services.

 

The program has come about following the UK government National Audit Office (NAO) report that found management were potentially compromised when it came to monitoring spending due ultimately to there being multiple data systems.

 

The current melee of end-to-end contracts is managed by a variety of different business areas. A project entitled FITS (Future ICT Sourcing) is moving IT towards a 'tower model' with separate contracts for end user computing, networks, service integration, hosting and application development / maintenance. A similar approach is being undertaken by the Department for Work and Pensions.