The British Computer Society (BCS) have produced a series of courses that bridge the gap between ITIL version 2 and ITIL version 3 with regards the former 'Practitioner' courses and qualifications. The courses, grouped under the title of BCS Specialist Qualifications are listed as follows: …

January 2011: A new ITIL Complementary Qualification endorsed by the ITIL v3 Qualification Scheme has been added to the other five Complementary qualifications.   The new qualification is entitled: Configuration Management Database (1.5 credits) The other five Complementary qualifications are: …

The ICT Infrastructure Management qualification provided the next step on from the ITIL v2 Foundation examination, although it was not mandatory for candidates to hold the Foundation certificate. The course syllabus based upon the OGC book, Best Practice for ICT Infrastructure Management. The course delivery was assignment based,…

The Service Catalogue qualification is provided by APMG-International. The qualification covers how a Service Catalogue could benefit the business, and specifically looks at ways to control demand, publish and track service pricing and cost and automate service request management and fulfilment. It is aimed at individuals who are…

EXIN and TÃœV SÃœD Akademie are jointly developing a qualification program for IT professionals, which are based on job roles and competencies.   Click here forfurther information regarding the Exin ISO/IEC 20000 qualifications.   Holders of the Exin ISO/IEC 20000 qualification(s) are awarded 1…

In April 2010 the Loyalist Certification Services (LCS) based in Ontario in Canada launched a new qualification, the Certified Process Design Engineer (CPDE), which has been endorsed as complementary to the ITIL v3 Qualification Scheme.   The course is designed to compliment various process frameworks, standards…