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Target Audience The target group of the ITIL Version 3 Foundation certificate in IT Service Management is drawn from: Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service…
327 words, last edited in the morning of 9th Mar 2009
This article is from ITIL V3 Course Syllabus - Foundation and has been viewed 18233 times.
Tags: ITIL Version 3, Foundation Certificate, IT Service Management