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Spring through to the Autumn 2006 sees the delivery of the ITIL Refresh products that support the ‘core’ volumes. The products will be web-based and freely available although it has been suggested that they may require a licence! The products are: ·Integrated ITIL process maps…
309 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Tranche A and has been viewed 9756 times.
Tags: ITIL Refresh Project,Refresh Project, Tranche A,Supporting Guidance