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A brief history of ITIL and how it has developed over the last twenty years or so can be found by clicking here. ITIL has evolved through three iterations or versions and the current version is referred to as ITIL v3, this is simply because…
229 words, last edited in the morning of 28th Jul 2010
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Tags: What is ITIL,ITIL v2,ITIL v3,ITIL v3 Qualification Scheme