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365 IT plc
Basingstoke 1st November 2010: 365 iT plc announces the acquisition of Fox IT Ltd, the global independent service management & governance specialist which is a premier provider of consultancy and education solutions in the field of IT Service Management (ITSM). Terms were not disclosed.   With over 120…
638 words, last edited in the afternoon of 2nd Nov 2010
This article is from Press Releases - ITIL and has been viewed 13450 times.
Tags: 365 iT,IT Service Management,latest acquisition
Injazat Data Systems, an information technology and business process managed services provider in the UAE, has been awarded certifications for meeting the stringent requirements of the international ISO/IEC 20000:2005 IT Service Management and ISO 27001:2005 Information Security Management System standards.
44 words, last edited in the morning of 1st Nov 2010
This article is from ISO20000 - News and has been viewed 10145 times.
Tags: ISO/IEC 20000:2005,Injazat Data Systems,IT Service Management
AsiaPac - Managed Print Services are at the heart of Ricoh's Managed Document Services. Ricoh is focusing on its customers' end-users and incorporating change management by providing support and engaging employees in the process. The end-result is long-term improvements in document processing and business efficiency. …
121 words, last edited in the morning of 1st Nov 2010
This article is from Press Releases - ITIL and has been viewed 11854 times.
Tags: ITIL,Incorporating ITIL,Service offering,Information Technology Library Infrastructure,change management,business efficiency,continuous improvement
NB: This article has been archived, indicating it is either out of date or no longer relevant
Sharing information, experiences and knowledge with organizations and individuals interested in the Information Technology Infrastructure Library (ITIL).   Please use the "subscribe" option at the top left hand side of the web site to add your e-mail address to the recipient list to receive future newsletters. We normally send out…
567 words, last edited in the afternoon of 15th Oct 2010
This article is from Archive - Archived Articles and has been viewed 7232 times.
Tags: ITIL News,ITIL newsletter
Fujitsu have won a three year contract with Verve Energy, an electricity generation company in Western Australia, to implement a series of ITIL processes and provide an IT Service Desk.   The ITIL processes include Incident management, Problem management and Change management. The Service Desk will…
71 words, last edited in the afternoon of 8th Oct 2010
This article is from ITIL News - Previously and has been viewed 10513 times.
Tags: Fujitsu,Verve Energy,ITIL contract,IT Service Desk
ISO20000 Gap Analysis
Frankfurt, Germany, October 2010 (German version)   With its new product, ISO 20000 Gap Analysis, procise gmbh (www.procise.com ) is now meeting the wishes and specifications of its customers.   In the course of the continually increasing significance of stabile and efficient IT…
505 words, last edited in the morning of 8th Oct 2010
This article is from Press Releases - ITIL and has been viewed 14800 times.
Tags: ISO 20000,Gap Analysis
itSMF Professional Development Days Taking Care of Business
The itSMF Professional Development Days (Canada) will be going on the road again this year (2010) and we would like to invite you to join us at one of four venues across the country. This year's theme is "Taking Care of Business". This series of one-day events…
320 words, last edited in the morning of 8th Oct 2010
This article is from Events and Webinars - Past Events and has been viewed 8861 times.
Tags: itSMF Canada,Professional Development Days,Taking Care of Business
Procise Management ISO 20000 Gap Analyse
Frankfurt, October 2010 (English version)   Die Frankfurter procise gmbh bietet Unternehmen mit eigenem IT Service Management jetzt eine Gap-Analyse nach IS0 20000 an. Damit baut der Managementberatungs- und Technologiedienstleister sein Portfolio, das in den Bereichen Strategieberatung, Prozess-Design und Geschäftsprozessoptimierung für internationale Kunden liegt, weiter aus. …
422 words, last edited in the morning of 4th Oct 2010
This article is from Press Releases - ITIL and has been viewed 15093 times.
Tags:
Hornbill partners with Pink Elephant UK to provide one stop solution for best-of-breed ITIL service management software, accredited training and consultancy services   A customer-focused partnership was announced today, whereby Hornbill, the leading enterprise service management solution provider has teamed up with Pink Elephant, the world's…
813 words, last edited in the afternoon of 29th Sep 2010
This article is from Press Releases - ITIL and has been viewed 11274 times.
Tags: ITIL suppliers,customer services,service management software
PMG Service Catalog Quick Start Program with Third Sky
New Offering Includes Modeling Workshop, Mentoring and Usage of PMG Service Catalog Suite Atlanta, Ga. - August 24, 2010 - Leading full service IT Service Management (ITSM) solutions provider Third Sky, Inc., and PMG.net Inc., the technology leader for enterprise service catalogs, today announced availability…
702 words, last edited in the morning of 27th Sep 2010
This article is from Press Releases - Training and has been viewed 10983 times.
Tags: Third Sky,PMG,Service Catalog,Quick Start Program
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