Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
Home Page
Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook
Service Offerings and Agreements - ITIL V3 Intermediate Capability HandbookPocketbook from the Official Publisher of ITIL
 
Author: itSMF UK
Publisher: TSO (The Stationery Office)
 
This guide provides a quick reference to the processes covered by the ITIL v3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
 
Key features:
  • Authored and quality assured by itSMF UK
  • A quick-reference guide and a practical resource
  • Part of a four-book series covering the Intermediate Capability syllabus
Extent
100 pages
ISBN
9780113312702
Size
140 x 108mm
Price
£9.95
Binding
Paperback
Binding Paperback Published
8 Nov 2010
 
Remember, purchase your book through ITILnews.com and we will donate 10% of the proceeds to the charity you choose from our list of three (click here for more information).
 
 
 
 
Be the first to leave a comment about the above article...

Please submit any comments you have about this article.

Your feedback will help add value to the content for other ITILnews.com visitors and help us develop the content for the benefit of all.

You will need to provide and verify your e-mail address but your personal information will not be published or passed on to others. To identify each post we take the part of your email address before the @ sign and use that as the identifier, so if you are john.smith@itilnews.com your post will be marked "by john.smith".

NB: We respond personally to every post, if it calls for it.

If you prefer to respond without posting your comment please use our contact form.


Click the REVIEW button below to preview your comments.

 
Tags; Service Offerings and Agreements,ITIL V3,Intermediate Capability Handbook
 
This article has been viewed 10800 times.
NB: This page is © Copyright ITILnews.com and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to www.itilnews.com.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...