Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
itSMF Professional Development Days Taking Care of Business
The itSMF Professional Development Days (Canada) will be going on the road again this year (2010) and we would like to invite you to join us at one of four venues across the country.

This year's theme is "Taking Care of Business". This series of one-day events will enable IT managers to participate in seminars and workshops to help them improve the Business Value of their Services. The topics covered will include all aspects of ITSM, with specific focus on the alignment and justification of IT Services to the needs of their Business Customers. The Service Catalogue, 'the Crown Prince' of ITIL these days, will be the pivot upon which the entire session will revolve. The Service Catalogue is the focal point of the five stages of ITIL V3, Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement and Managing across the Lifecycle.

Renowned industry leaders will be presenting their views on these issues - speaker information and program details will be announced by the end of April.

It's time to leave that recession behind and get back to service excellence! Come along to one of our days or branch events and find out how others are doing it right.

Join Us for Professional Development Days

The Road Show Details By City:
Be the first to leave a comment about the above article...

Please submit any comments you have about this article.

Your feedback will help add value to the content for other visitors and help us develop the content for the benefit of all.

You will need to provide and verify your e-mail address but your personal information will not be published or passed on to others. To identify each post we take the part of your email address before the @ sign and use that as the identifier, so if you are your post will be marked "by john.smith".

NB: We respond personally to every post, if it calls for it.

If you prefer to respond without posting your comment please use our contact form.

Click the REVIEW button below to preview your comments.

Tags; itSMF Canada,Professional Development Days,Taking Care of Business
This article has been viewed 10283 times.
NB: This page is © Copyright and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...