ITIL v2 Practitioner modules
The following ITIL v2 Practitioner module qualifications can be used with regards the ITIL v3 Qualification Scheme. It should be noted that a maximum of 12 v2 credits can be used towards the ITIL Expert Level via the Practitioner Bridge Route.
Candidates wishing to obtain the ITIL Expert Level are required to obtain the ITIL v3 Managers Bridge certificate (5 credits) and the Managing Across the Lifecycle - MALC (5 credits) prior to obtaining the ITIL Expert Level.
ITIL Practitioner Plan and Improve - Availability, Capacity, ITSC 3.5 credits
ITIL Practitioner Agree and Define - Finance, Service Level Management 3.5 credits
ITIL Practitioner Support and Restore - Service Desk, Incident, Problem 3.5 credits
ITIL Practitioner Release and Control - Change, Configuration, Release 3.5 credits
Service Desk and Incident Management 2 credits
Service Level Management 2 credits
Release Management 2 credits
Problem Management 2 credits
IT Service Continuity Management 2 credits
Financial Management 2 credits
Configuration Management 2 credits
Change Management 2 credits
Capacity Management 2 credits
Availability Management 2 credits
ITIL Service Managers Certificate v1 or v2
The ITIL v1 and v2 Service Managers certificates are awarded 17 credits under the ITIL v3 Qualification Scheme.
A maximum of 17 v2 credits can be used towards the ITIL Expert Level via the Manager Bridge route
To view the diagrams explaining the ITIL v3 Qualification Scheme please click here.
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2020-09-11 by "neil.smith-jones"