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ITIL Exam Results Timescales and Certificates
The following information may vary between Examination Institutes and Accreditted Training Providers. For specific details please contact your Accrediited Training Provider or Examination Institutes.
The Accreditted Training Provider that organized your examination will provide you with a result paper and, if you passed, an official certificate from the Examination Institute, which is supplied by the Examination Institute.
After a computer-based or web-based multiple choice examination you will receive the result immediately after finishing the examination. The certificates, normally despatched within two to four weeks, will then be sent to you either by the Accreditted Training Provider or the Examination Institute. If you do not receieve your certificate within the four weeks, it is advisable to contact your Accreditted Training Provider or relevant Examination Institute.
For essay response examinations candidates should receive their result paper and certificate within four to eight weeks.
Data Protection legislation restrict the release of candidate information without the express consent of the candidate. The following details will be required by most of the Examination Institute offering to verify a candidate’s certification:
  • Candidate’s full name as given at the time of the exam
  • Candidate number, certificate number, or copy of the certificate
  • Name of the examination
  • Approximate date and location of the examination
  • Name of the Accredited Training Provider or testing center (Prometric / Pearson VUE)
  • A signed consent form
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Tags; ITIL Exam Results,Examination Institutes,Accreditted Training Providers,official certificate,computer-based,web-based,multiple choice examination
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