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Updated ITIL v3 Qualification diagram August 2010
The recent announcements regarding the withdrawal of various ITIL v2 examinations has led the team at ITILnews to simplify and update the ITIL v3 Qualification diagram issued by APMG. We have split the ITIL Qualification Scheme diagram into two parts, which hopefully provides some clarity. In addition we have not used acronyms for courses but the full title; secondly we have added details regarding the credits associated with each certificate, thirdly we have added notes where relevant, which also include when examinations have been or are planned to be withdrawn. Finally we have also provided a date on each of the diagrams for version control purposes.
ITIL Qualification Scheme Part 1: illustrates the process for those individuals, primarily new to the qualification process or hold the ITIL v2 Foundation certificate and are seeking an understanding of ITIL v3 core publications.
ITIL Qualification Scheme Part 2: illustrates the process for those individuals who already hold ITIL v2 certificates and which to bridge into the ITIL v3 Qualification Scheme. The ITIL v2 certificates are either:
  • the ITIL v1 or v2 Service Managers certificate, or
  • the ITIL v2 Practitioner module certificates
The elements of the ITIL v3 Qualification Scheme have been back-filled in a 'salmon pink' colour, with the ITIL v2 Qualification Scheme back-filled in blue.
The ITIL v3 Qualification Scheme endorses several Complementary qualifications and has appointed credits accordingly, which can be used within the scheme. Details of the Complementary Qualifications can be found in Part 1 of the ITIL Qualification Scheme diagram.
The ITIL v3 Qualification Scheme has a series of levels, which have been denoted in the diagrams as follows:
  • Foundation
  • Intermediate
  • Capstone
  • Expert
  • Master
Also included are
The ITIL v2 Qualification levels are denoted as follows:
  • Foundation v2
  • ITIL v2 Practitioner Modules
  • Managers
Credits: The credits assigned to each certificate have been provided as a 'bold' number.
Notes: Notes have also been added regarding any pre-requisites that are required, together with associated credits and also the availability of certain examinations.
It should be noted that it is strongly recommended that candidates achieve a balanced selection of intermediate modules that cover processes and functions across the entire ITIL Service Lifecycle when working towards an ITIL Expert Level certification.

If you have any questions, comments or additional information which you feel should be included then please do not hesitate to contact us at ITILnews or levae a comment below...
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Tags; ITIL v3 Qualification,ITIL v2 examinations,updated diagrams
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