Supplier Management plays a key role in Service Management. It manages Suppliers, typically third party, although some can be internal suppliers, and services they provide to the client. The aim is to ensure quality, consistency and value for money, in other words, at the right price. …
481 words, last edited in the afternoon of 10th May 2010
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Tags: Supplier Management,ITIL perspective,Service Management,third party,internal suppliers,Supplier Strategy,Service Strategy,Supplier and Contract Database,Configuration Management System