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Techtarget Midmarket CIO
For the first time since creating the Information Technology Infrastructure Library more than 20 years ago, the U.K.'s Office of Government Commerce (OGC) has officially endorsed a compliance framework to audit vendor products, documentation and processes against the published best practices of ITIL (versions 2 and 3). The compliance scheme will be managed by the OGC's official accreditor, APM Group Ltd. The move seeks to create a formal, recognized ITIL tools standard to make technology investments easier, though other organizations already offer similar services.
 
The new audit service is a joint venture between Aspect Group Inc. and Service Management Consultancy Ltd. (SMCG). SMGC will perform the audit service in accordance with the compliance standard. The OGC has approved the use of an ITIL trademark, under license to the joint venture for award to compliant vendor products.
 
This article is provided by Kristen Caretta @ techtarget.com
 
Click here to view the full article on their site
 
Headlines;
Getting the most out of ITIL-compliant solutions
ITSM: No silver bullet?
But ITIL-compliant tools aren't a cure-all
 
 
 
 
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Tags; ITIL tools, ITIL tools standard, endorsed by ITIL, aid buyers,Information Technology Infrastructure Library
 
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