1. NASA - In our opinion the ultimate endorsement ITIL could receive here on planet earth... 
2. Find out which are the most difficult ITIL examinations to pass... 
3. ITIL Change Management - Review our Change Request Evaluation Checklist to ensure you are covering all bases... 
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Proven and evolved over the past eighteen years ITIL v3 provides a lifecycle solution to the services offered by organizations, right from its initial concept (Service Strategy) through its development (Service Design) and delivery (Service Transition) into production (Service Operation) and finally its eventual retirement, whilst being accompanied by the drive to continuous improve the service (Continual Service Improvement) where possible.
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