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ITIL and BiSL - White Paper
Well if you have ever wondered what the differences and similarities are between ITIL and Business Information Services Library or BiSL then this white paper is for you.   ITIL provides guidance to IT service providers with a view to enabling business…
170 words, last edited in the afternoon of 9th Sep 2011
This article is from Whitepapers - Articles and has been viewed 9596 times.
Tags: ITIL,BiSL,Business Information Services Library,White Paper
ITOptimizer Version 2.0 - A SaaS Solution
TORONTO, August 22, 2011 - Consulting-Portal, a leading IT Service Management (ITSM) firm, is announcing the immediate availability of ITOptimizer Version 2.0.   This Software as a Service (SaaS) solution is designed to help organizations achieve efficiencies by improving their Information Technology and Business processes. "ITOptimizer 2.0 represents…
525 words, last edited in the morning of 30th Aug 2011
This article is from Press Releases - ITIL and has been viewed 7242 times.
Tags: IOTptimizer Version 2.0,SaaS Solution,Governance of ITSM,Business Processes
ITIL 2011 books and PDF downloads
ITIL 2011 ("ITIL v4") provides the latest updates to ITIL v3.   The hardcopies of the core or lifecycle publications were made available at the end of July. On the 23rd August 2011, previously announced as 31st August, the publications will be available in PDF format.…
261 words, last edited in the afternoon of 19th Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 24319 times.
Tags: ITIL 2011,ITIL v4,updates to ITIL v3,official ITIL 2011 publications
ITIL adopted by United States Air Force
Texas, August 2011. Business process reengineering events have been utilized to refine internal processes and improve the ability to provide comprehensive information technology services to Headquarters Air Force, Deputy Chief of Staff Manpower, Personnel and Services, Air Force Personnel Center, Air Force Services Agency, Air Force Manpower Agency…
206 words, last edited in the afternoon of 15th Aug 2011
This article is from ITIL News - Previously and has been viewed 10717 times.
Tags: ITIL,United States Air Force,USAF,Business process reengineering
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ILX launches ITIL 2011 courses to reflect APM update
LONDON - Wednesday 10th August 2011 - ILX Group plc, the global software company delivering innovative Best Practice training solutions, today launched its updated ITIL® 2011 courses to reflect the latest changes to the methodology.  The ITIL® 2011 update is designed to address issues noted by ITIL® practitioners…
664 words, last edited in the morning of 15th Aug 2011
This article is from Press Releases - Training and has been viewed 6065 times.
Tags: ILX Group,Best Practice training,ITIL 2011,APM update,Change Control Log,Change Advisory board
ITIL continues to need your assistance
The recentÂITIL 2011 improvements came about following the information collected from the ITIL community as they used the Core Publications.   As one might expect, best practice strives for continual improvement andÂthis means a change control log is available to capture such improvements. The log can be found…
199 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 6823 times.
Tags: ITIL 2011 improvements,ITIL community,Core Publications,change control log
Melco Crown Entertainment Limited, a developer and owner of casino gaming and entertainment resort facilities focused on the Macau market in China - often referred to as 'The Las Vegas of the East', has achieved ISO/IEC 20000 certification for IT Service Management System.   The ISO/IEC…
71 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 6551 times.
Tags: ISO/IEC 20000 Certification,Melco Crown Entertainment
ITIL Owners repositioned in the heart of UK Government
The Office of Government Commerce (OGC), who are the owners of ITIL and Prince2 amongst other products, has been brought under the control of the UK Government Cabinet Office and are now part of the Efficiency and Reform Group (ERG).   The move brings together in…
239 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 8443 times.
Tags: ITIL,Office of Government Commerce,OGC,heart of UK Government,Efficiency and Reform Group,ERG
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Industry analysts note dominant ServiceNow market share in saas for IT   SAN DIEGO - Aug. 9, 2011 - ServiceNow, the creators of saas for IT, today announced it has passed $125 million in annual recurring revenue as leading industry analysts recognise the company as the…
1256 words, last edited in the morning of 10th Aug 2011
This article is from Press Releases - ITIL and has been viewed 12368 times.
Tags: ServiceNow,SaaS for IT,IT management,IT service management
ITIL jobs market - trends in demand
Here at ITILnews we found the following information fascinating. The graphs have been produced by an organization that looks at thousands of job sites and millions of jobs.   As you will see in the majority of cases the recognition of an ITIL qualification is increasing.  …
281 words, last edited in the evening of 9th Aug 2011
This article is from Qualifications - ITIL Jobs and has been viewed 8065 times.
Tags: ITIL,Job Market,ITIL qualification
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