Initially the ITIL Master Qualification was promised for release at the beginning of 2010, the development of the qualification has proved more difficult and illusive than first thought. This month, March 2011, the world of ITIL Service Management awaits further news on the ITIL Master…
152 words, last edited in the morning of 11th Mar 2011
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Tags: ITIL Master Qualification,operational pilot phase,ITIL Service Management,Project Management,Continual Service Improvement