The Office of Government Commerce (OGC) announced in late 2009, that the ITIL v3 Masters Qualification was in 'pilot' phase and would be available in early 2010. Promises of release dates in early 2010 have failed to materialize. UPDATE SEPTEMBER 2010:…
504 words, last edited in the morning of 23th Aug 2010
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Tags: ITIL v3,Master Qualification,real world situations,ITIL v3 Expert qualification