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ITIL v3 Badges
The ITIL pin or ITIL lapel badge has been the only overt indication that an individual has sat and passed an ITIL Qualification. In those distant days of ITIL v2 Qualifications and Badges, the norm was for the IT Service Management Forum (itSMF) to post a congratulatory letter…
217 words, last edited in the afternoon of 29th Mar 2011
This article is from ITIL V2 / V3 Qualifications - Articles and has been viewed 28972 times.
Tags: ITIL pin,ITIL lapel badge,ITIL Qualification,ITIL v3
ITIL supports Mobile Telecoms Outsourcing deal
March 2011 - UK Telecommunications sector: The 2010 merger of 'Orange' and 'T-Mobile' that resulted in the companies being re-branded as 'Everything, Everywhere' is outsourcing its IT to 'T-Systems' in a seven year contract that has been speculated to be worth an estimated £700m.   The…
82 words, last edited in the afternoon of 25th Mar 2011
This article is from ITIL News - Previously and has been viewed 10728 times.
Tags: ITIL,Mobile Telecoms,Outsourcing deal,ITIL support processes
ITIL and Cloud Computing by Sumit Kumar Jha
by Sumit Kumar Jha   Abstract   Cloud Computing is the buzzword in IT industry today. Whether it be a service provider or a customer organization, everyone is looking forward to embrace cloud computing and benefit from it. But a common concern…
2510 words, last edited in the morning of 24th Mar 2011
This article is from ITIL News - Previously and has been viewed 56359 times.
Tags: ITIL,Cloud Computing,Sumit Kumar Jha,ITSM tools,ITIL framework
ITIL Software Provider Acquired
14th March 2011 - PS'Soft Inc. a provider of ITIL verified IT Asset and Service Management software has been acquired by Allen Systems Group (ASG) for an undisclosed amount.   The acquisition further solidifies ASG's product strategy, designed to automate data center operations and strengthen customers'…
107 words, last edited in the afternoon of 16th Mar 2011
This article is from Press Releases - ITIL and has been viewed 11909 times.
Tags: ITIL Software Provider,PS Soft Inc,IT Asset and Service Management,Allen Systems Group
Operational pilot phase of ITIL Master Qualification
Initially the ITIL Master Qualification was promised for release at the beginning of 2010, the development of the qualification has proved more difficult and illusive than first thought.   This month, March 2011, the world of ITIL Service Management awaits further news on the ITIL Master…
152 words, last edited in the morning of 11th Mar 2011
This article is from ITIL Version 3 - Qualifications and has been viewed 13652 times.
Tags: ITIL Master Qualification,operational pilot phase,ITIL Service Management,Project Management,Continual Service Improvement
Updated ITIL v3 Qualification diagram August 2010
The recent announcements regarding the withdrawal of various ITIL v2 examinations has led the team at ITILnews to simplify and update the ITIL v3 Qualification diagram issued by APMG. We have split the ITIL Qualification Scheme diagram into two parts, which hopefully provides some clarity. In addition we have not…
489 words, last edited in the morning of 11th Mar 2011
This article is from ITIL V2 / V3 Qualifications - Articles and has been viewed 24815 times.
Tags: ITIL v3 Qualification,ITIL v2 examinations,updated diagrams
NB: This article has been archived, indicating it is either out of date or no longer relevant
If you would like to advertise in, or contribute to, the ITILnews.com e-shot going out in March 2011, please contact us as son as possible.  
26 words, last edited in the afternoon of 10th Mar 2011
This article is from Archive - Archived Articles and has been viewed 8127 times.
Tags: ITIL Newsletter,March 2011
ITIL version 2 and ITIL version 3 education
As the last of the ITIL version 2 Managers courses commence around the globe, ITILnews are being asked will the qualifications still be recognized by the industry going forward?   The simple answer is YES. ITIL version 3 is founded upon ITIL version 2, simply expanded…
200 words, last edited in the afternoon of 14th Feb 2011
This article is from ITIL Version 3 - Qualifications and has been viewed 14249 times.
Tags: ITIL version 3,ITIL version 2 Managers qualifications,ITIL version 2
ITIL Service Review meeting: How to establish a Service Review Meeting
Service Review meetings provide a very important role in assuring the service(s) delivered, in this case, by a third party provider is aligned to the requirements of both IT ('Client') and ultimately the Business / Customer community. Secondly, the meeting enables Continual Service Improvement and refinement to take…
1744 words, last edited in the afternoon of 4th Feb 2011
This article is from Service Operation - Continual Service Improvement and has been viewed 86451 times.
Tags: ITIL,Service Review meeting,Continual Service Improvement,ITIL Contract Management,ITIL Outsourcing
HERNDON, VA--(Marketwire - December 22, 2010) - Axios Systems, the world's largest independent provider of IT Service Management solutions, has been positioned in the 2010 "Magic Quadrant for the IT Service Desk" report published by global industry analyst firm Gartner, Inc.   The Magic Quadrant Report focuses on…
831 words, last edited in the morning of 4th Feb 2011
This article is from Management Tools - Advice and Guidance and has been viewed 13550 times.
Tags: Axios Systems,IT Service Desk,Magic Quadrant
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