More often than not an ITIL implementation can comprise of more than one discipline being implemented in parallel. On occasions they may be run as separate projects, ideally they should be run together under a âProgramâ. An example of such an implementation would be the introduction of ITIL…
409 words, last edited in the morning of 3rd Jun 2008
This article is from Case Studies - Case Studies 1 and has been viewed 14046 times.
Tags: ITIL implementation Guidance,ITIL Configuration, Change and Release Management,Project Managerm,Program Manager,Program Risks,Issues log,IT Director