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ITIL 2011 ITIL v4
ITIL 2011: ITIL 2011 is simply a continuous improvement exercise that has incorporated over five hundred changes, plus additional suggestions, roles, process flows, inputs and outputs that have been identified since the launch in 2007.   ITIL 2011 Translations: Translation of the ITIL 2011 Core Publications…
377 words, last edited in the morning of 1st Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 13834 times.
Tags: ITIL 2011,continuous improvement,ITIL 2011 Core Publications,ITIL 2007,V3 editions
ITIL job market analysis
The current global economic climate remains tense with many organizations and individuals reluctant to invest or spend. The knock-on effect is that the job markets are somewhat subdued.   It has been brought to our attention that in the United Kingdom some analysis has been undertaken…
224 words, last edited in the afternoon of 26th Jul 2011
This article is from Qualifications - ITIL Jobs and has been viewed 10366 times.
Tags: ITIL Job Analysis,ITIL jobs,ITIL jobs market,United Kingdom
ITILnews.com has recently launched it's jobs board for you to post your ITIL and IT jobs, FOR FREE.   Simply visit the link below, add the job details and submit your job.  We will review the information, and if eveything looks OK, we'll add it to the live…
116 words, last edited in the afternoon of 26th Jul 2011
This article is from Qualifications - ITIL Jobs and has been viewed 9381 times.
Tags: ITIL jobs,IT Jobs,Free posting,free search,free applications
25 July 2011 - ControlCircle, a UK operations centre has attained International Organisation for Standardisation ISO/IEC 20000:20005 certification.   Carmen Carey, CEO ControlCircle commented . "Achieving ISO/IEC 20000 accreditation showcases our focus on service management excellence - a critical differentiator that customers expect from prospective partners…
68 words, last edited in the afternoon of 26th Jul 2011
This article is from Press Releases - ISO/IEC 20000 and has been viewed 10024 times.
Tags: ISO/IEC 20000:20005 certification, ControlCircle,UK,ISO/IEC 20000 accreditation,International Organisation for Standardisation
ITIL v3 continual service improvement leads to ITIL v4
** UPDATE **   The Friday 29th July 2011 Update will see the launch of the updated ITIL Core Publications, currently being referred to as ITIL 2011, but should you really rush out and buy a replacement set?   The improvement exercise…
591 words, last edited in the afternoon of 21th Jul 2011
This article is from Service Operation - Continual Service Improvement and has been viewed 63078 times.
Tags: ITIL v3,ITIL v4,Continual Service Improvement,Change Advisory Board,Service Strategy,ITIL Core Publications, ITIL 2011
ITIL Accreditation Scheme bridge from itil v1 and 2 to ITIL v3
As of 1st July 2011, the ITIL Accreditation Scheme does not provide any officially recognized Bridging courses between ITIL version 1 or 2 and ITIL version 3.   The consequences simply mean, irrespective of existing ITIL v1 or v2 qualifications, if you require to be ITIL…
69 words, last edited in the morning of 4th Jul 2011
This article is from ITIL Version 3 - Qualifications and has been viewed 11757 times.
Tags: ITIL,ITIL Accreditation Scheme,Bridging courses,ITIL v3
ITIL Awareness in the Organization
The introduction of ITIL into an organization often begins like a pebble dropped into a pool, small to begin with but then ripples out across the various teams, departments and in some cases divisions and countries.   Not everyone will be provided with ITIL training or…
165 words, last edited in the afternoon of 7th Jun 2011
This article is from What is ITIL? - Business Strategy and has been viewed 12043 times.
Tags: ITIL Awareness,ITIL training, ITIL education,ITIL Glossary of Terms and Acronyms,Continual Service Improvement,ITIL v3
5 Key reasons why ITSM fails
Someone on Twitter recently asked me "what are the 5 main reasons IT Service Management projects fail".  I really didn't have to give it much thought.  After 30 years practicing ITSM the reasons are pretty much top of mind.  So I quickly rattled off the following: …
879 words, last edited in the morning of 7th Jun 2011
This article is from Management Tools - Advice and Guidance and has been viewed 19470 times.
Tags: Key Reasons,IT Service Management Initiatives,ITSM,
Bring Your Own Device (BYOD) and ITIL
As we all know technology is changing all the time and new products are constantly hitting the market place.   When I started my IT career I turned up to work and was given a desk, telephone, Desktop PC and mobile phone. Nowadays there are iPhones, iPads, Kindles,…
614 words, last edited in the morning of 24th May 2011
This article is from Service Strategy - Service Generation and has been viewed 22286 times.
Tags: Service Delivery,Bring Your Own Device,BYOD,ITIL,ITIL framework
Enterprise Service Catalog Best Practices
Atlanta, Ga. - April 27, 2011 - PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, celebrated a highly successful 2011 user conference at the Capital City Club in downtown Atlanta. The two day event - focused on enterprise service catalog best practices - attracted customers…
642 words, last edited in the morning of 20th May 2011
This article is from Events and Webinars - Past Events and has been viewed 13921 times.
Tags: Enterprise Service Catalog,Best Practices,User Conference
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Keep up-to-date with ITIL news. Low volume to-the-point bulletins...