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The recentÂITIL 2011 improvements came about following the information collected from the ITIL community as they used the Core Publications.   As one might expect, best practice strives for continual improvement andÂthis means a change control log is available to capture such improvements. The log can be found…
199 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 9165 times.
Tags: ITIL 2011 improvements,ITIL community,Core Publications,change control log
Melco Crown Entertainment Limited, a developer and owner of casino gaming and entertainment resort facilities focused on the Macau market in China - often referred to as 'The Las Vegas of the East', has achieved ISO/IEC 20000 certification for IT Service Management System.   The ISO/IEC…
71 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 8922 times.
Tags: ISO/IEC 20000 Certification,Melco Crown Entertainment
ITIL Owners repositioned in the heart of UK Government
The Office of Government Commerce (OGC), who are the owners of ITIL and Prince2 amongst other products, has been brought under the control of the UK Government Cabinet Office and are now part of the Efficiency and Reform Group (ERG).   The move brings together in…
239 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 10673 times.
Tags: ITIL,Office of Government Commerce,OGC,heart of UK Government,Efficiency and Reform Group,ERG
Industry analysts note dominant ServiceNow market share in saas for IT   SAN DIEGO - Aug. 9, 2011 - ServiceNow, the creators of saas for IT, today announced it has passed $125 million in annual recurring revenue as leading industry analysts recognise the company as the…
1256 words, last edited in the morning of 10th Aug 2011
This article is from Press Releases - ITIL and has been viewed 16842 times.
Tags: ServiceNow,SaaS for IT,IT management,IT service management
ITIL jobs market - trends in demand
Here at ITILnews we found the following information fascinating. The graphs have been produced by an organization that looks at thousands of job sites and millions of jobs.   As you will see in the majority of cases the recognition of an ITIL qualification is increasing.  …
281 words, last edited in the evening of 9th Aug 2011
This article is from Qualifications - ITIL Jobs and has been viewed 11123 times.
Tags: ITIL,Job Market,ITIL qualification
ITIL Managing Across the Life Cycle (MALC) syllabus review
The formal review involves extensive consultation with a broad selection of stakeholders, including Accredited Training Organizations (ATOs), trainers, Examination Institutes (EIs), students and their sponsors, users, the ITIL examination panel and itSMF International (itSMF I).   In addition a survey conducted in English, German and Japanese…
141 words, last edited in the afternoon of 8th Aug 2011
This article is from Qualifications - Qualifications Overview and has been viewed 11878 times.
Tags: ITIL,anaging Across the Life Cycle,MALC,syllabus review,Accredited Training Organizations,Examination Institutes
ITIL 2011 Glossary of Terms - Free Downloads
The publication of the updated ITIL Core Publications on Friday 29th July 2011, entitled ITIL 2011, has resulted in the ITIL Glossary of Terms to be updated and translated accordingly. Six languages have been completed so far, with the remaining languages being updated and will be published in…
286 words, last edited in the morning of 4th Aug 2011
This article is from Free Downloads - On Other Sites and has been viewed 29830 times.
Tags: ITIL 2011,Glossary of Terms,Free Downloads,ITIL pdf
ITIL 2011 (ITIL v4) free download
As we await details of a free download providing a summary of the updates we have pulled together the following information highlighting some of the high level updates...   ITIL Service Strategy   The concepts have been clarified, without changing the overall message. The…
461 words, last edited in the afternoon of 2nd Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 25528 times.
Tags: ITIL,free download,ITIL Service Strategy,ITIL Service Design,ITIL Service Transition,ITIL Service Operation,ITIL Continual Service Improvement,ITIL CSI
ITIL 2011 ITIL v4
ITIL 2011: ITIL 2011 is simply a continuous improvement exercise that has incorporated over five hundred changes, plus additional suggestions, roles, process flows, inputs and outputs that have been identified since the launch in 2007.   ITIL 2011 Translations: Translation of the ITIL 2011 Core Publications…
377 words, last edited in the morning of 1st Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 13319 times.
Tags: ITIL 2011,continuous improvement,ITIL 2011 Core Publications,ITIL 2007,V3 editions
ITIL job market analysis
The current global economic climate remains tense with many organizations and individuals reluctant to invest or spend. The knock-on effect is that the job markets are somewhat subdued.   It has been brought to our attention that in the United Kingdom some analysis has been undertaken…
224 words, last edited in the afternoon of 26th Jul 2011
This article is from Qualifications - ITIL Jobs and has been viewed 9974 times.
Tags: ITIL Job Analysis,ITIL jobs,ITIL jobs market,United Kingdom
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