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ITIL 2011 Glossary of Terms - Free Downloads
The publication of the updated ITIL Core Publications on Friday 29th July 2011, entitled ITIL 2011, has resulted in the ITIL Glossary of Terms to be updated and translated accordingly. Six languages have been completed so far, with the remaining languages being updated and will be published in due course. Currently the free downloads are available in the following languages:
  • English
  • Brazilian Portuguese
  • Chinese (Simplified)
  • German
  • Romanian
  • Spanish (Latin American)
It should be noted that the 2011 glossaries should not be used for exam preparation until the updated translations are available. The translated exams will align to the 2011 glossaries in early 2012.
September 2011 - ITIL 2011 - Additional Glossary and Abbreviations

The ITIL 2011 Glossary and Abbreviations Free PDF download has been translated and is now available in the following languages in addition to English:
  • Brazilian Portuguese
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Polish
  • Romanian
  • Russian
  • Slovak
  • Spanish (Castilian)
  • Spanish (Latin American)
  • Swedish
  • Turkish
  • Vietnamese
Terms and conditions apply and must be agreed to before downloading is permitted. To gain access please click here.

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