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ITIL - Information Security for SMEs - Your Assist
Discussions on appropriate Information Security for SME's There is increasing pressure building from legislation (for example Data Protection in the UK/EU) and industry Regulations (for example Payment Card Industry - Data Security Standard abbreviated as PCI-DSS) to affect Small and Medium Enterprises (SME's) that previously only really…
689 words, last edited in the morning of 9th Aug 2010
This article is from Service Design - Information Security Management and has been viewed 11955 times.
Tags: Information Security,Data Protection,Payment Card Industry,Data Security Standard,PCI-DSS,Information Security Management
NB: This article has been archived, indicating it is either out of date or no longer relevant
The ITIL v3 Software Endorsement Scheme assesses vendor software to ensure that it does align to the relevant ITIL v3 processes as claimed. If successful the software is awarded the appropriate scheme logo and the vendor is able to market the software as ITIL v3 Software Endorsement Scheme…
205 words, last edited in the morning of 5th Aug 2010
This article is from Archive - Archived Articles and has been viewed 17214 times.
Tags: ITIL v3,Service Management Toolset,Assessment criteria,Free Download,Software Endorsement Scheme
ITIL service management for UK SMEs seminar
IT Service Management is a multi-million pound global industry.  Delivering quality service solutions is now not just about the technology.  How you deal with service breaks, how you manage change, dealing with performance issues, implementing and delivering the benefits of new technology and managing customer satisfaction at the right cost is crucial…
528 words, last edited in the morning of 5th Aug 2010
This article is from Press Releases - Training and has been viewed 6539 times.
Tags: IT Service Management,ITIL Service Lifecycle,UK seminar,Barry Corless
ITIL Change Management hange Request Evaluation Ch
Whilst viewing some blogs we spotted a great checklist to assist individuals and Change Advisory Boards (CABs) when evaluating Change Requests.   The blog was produced by 'Milt' and titled the seven R's of Change Management', but we at ITILnews believe there was one missing, which…
145 words, last edited in the morning of 3rd Aug 2010
This article is from Service Transition - Change Management and has been viewed 25053 times.
Tags: ITIL Change Management,Change Requests,Check List,Change Advisory Boards
A brief history of ITIL and how it has developed over the last twenty years or so can be found by clicking here.   ITIL has evolved through three iterations or versions and the current version is referred to as ITIL v3, this is simply because…
229 words, last edited in the morning of 28th Jul 2010
This article is from What is ITIL? - Overview and has been viewed 29333 times.
Tags: What is ITIL,ITIL v2,ITIL v3,ITIL v3 Qualification Scheme
To assist individuals who are preparing to sit the ITIL v3 Foundation Examination an authorized practice examination paper is available in English for free download subject to agreeing the specified terms and conditions.   To access the download please click ITIL v3 Foundation Examination practice paper.…
58 words, last edited in the morning of 20th Jul 2010
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 15942 times.
Tags: ITIL v3,Foundation Examination Preparation,Free Download,ITIL v3 Foundation Examination,ITIL pdf
ITIL v3 free PDF download
The ITIL v3 Qualification scheme is somewhat complex. Individuals and organizations alike will benefit from the clear and concise information contained within the Qualifications brochure.   Although produced in 2008 it still remains relatively current and up to date.   Pages ten and eleven…
144 words, last edited in the afternoon of 19th Jul 2010
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 17464 times.
Tags: ITIL v3,Qualification Scheme,PDF download,ITIL pdf
ITIL v3 Core Books ITIL v3 Core Publications
The bedrock of ITIL v3 is comprised of five publications, which together are referred to as the ITIL Core books or publications. The five titles are: Service Strategy A view of ITIL that aligns business and IT so that each brings out…
353 words, last edited in the afternoon of 16th Jul 2010
This article is from ITIL Version 3 - Core Publication Structure and has been viewed 26828 times.
Tags: ITIL v3,ITIL Core Books,Service Strategy,Service Design,Service Transition,Service Operation,Continual Service Improvement
NB: This article has been archived, indicating it is either out of date or no longer relevant
To assist individuals who are preparing to sit the ITIL v3 Foundation Examination an authorized practice examination paper is available in English for free download subject to agreeing the specified terms and conditions.   To access the free ITIL download (PDF) please click the phrase: ITIL…
67 words, last edited in the morning of 13th Jul 2010
This article is from Archive - Archived Articles and has been viewed 21552 times.
Tags: ITIL v3,Foundation Sample Examination Paper,free download,ITIL download,ITIL PDF
ITIL v3 Qualification Scheme Explained
NB: This article has been archived, indicating it is either out of date or no longer relevant
The ITIL v3 Qualification scheme is somewhat complex. Individuals and organizations alike will benefit from the clear and concise information contained within the Qualifications brochure as a free download (PDF).   Although produced in 2008 it still remains relatively current and up to date.  …
129 words, last edited in the morning of 13th Jul 2010
This article is from Archive - Archived Articles and has been viewed 9643 times.
Tags: ITIL v3,Qualification Scheme,free download,itil download,ITIL PDF
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