Fox IT has partnered with VMware to take IT Service Management (ITSM) into 'the cloud'. ITSM 2.0 is a new ITSM framework that has been designed to help organizations manage their IT functions in this shift, covering and integrating both on-premise and cloud infrastructures. ITSM…
408 words, last edited in the morning of 9th May 2011
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Tags: IT Service Management, ITSM, cloud solutions, Consumer Management, Portfolio Management, Zone Management, Private Operations Management, Public Operations Management