The beauty of ITIL v3 is that it covers the Service Lifecycle comprising of the Strategy, Design, Transition, and Operation through to the Continual Service Improvement - all of which is documented in the ITIL core publications. Having had the opportunity to engage with numerous multi-national organizations…
500 words, last edited in the morning of 29th Nov 2010
This article is from What is ITIL? - Business Strategy and has been viewed 37493 times.
Tags: ITIL,ITIL v3,IIL Service Architect