Keep up-to-date with ITIL news. Low volume to-the-point bulletins...

What is the ITIL Service Architect

ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
Service Lifecycle ITIL Service Architect
The beauty of ITIL v3 is that it covers the Service Lifecycle comprising of the Strategy, Design, Transition, and Operation through to the Continual Service Improvement - all of which is documented in the ITIL core publications.   Having had the opportunity to engage with numerous multi-national organizations…
read article
500 words, last edited in the morning of 29th Nov 2010
This article is from What is ITIL? - Business Strategy and has been viewed 37493 times.
Tags: ITIL,ITIL v3,IIL Service Architect

ITIL 7 Simple Rules for Designing a Process

ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
IT Optimiser - 7 Simple Rules for Designing a Process
When it comes to IT Service Management few would argue that ITIL has become the deFacto standard for defining processes.  But would it surprise you to learn that you can become ITIL certified right up to the "expert level" without ever learning how to effectively design a process?…
read article
1398 words, last edited in the morning of 29th Nov 2010
This article is from ITIL News - Previously and has been viewed 12650 times.
Tags: 7 Simple Rules,Designing a Process,IT Service Management

Social Media Press Release: MPS-Gartner Magic Quadrant

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
ITIL News Social Media Press Release MPS-Gartner Magic Quadrant Oce
Océ Managed Print Services included in Gartner Magic Quadrant 12 November 2010   Following the successful Europe-wide launch, Océ Managed Print Services offering has now been included in the 2010 edition of the Gartner magic Quadrant. This edition evaluates: Vendors based on their completeness…
read article
1151 words, last edited in the morning of 25th Nov 2010
This article is from Press Releases - ITIL and has been viewed 12799 times.
Tags: Managed print services,Gartner Magic Quadrant,Vendor capabilities and evaluation,Process documentation,Printer fleet integration

ITIL Change Management: Business Information Requirements

ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
ITIL in Practice
Business Information Requirements of ITIL Change Management
The success of any ITIL Change Management process is dependant upon the involvement or representation of the Business/Customer community.  Primarily IT underpins the Business and therefore the Business need to provide appropriate input and direction to IT and on an operational basis the Change process provides one interface…
read article
837 words, last edited in the afternoon of 16th Nov 2010
This article is from Service Transition - Change Management and has been viewed 19056 times.
Tags: ITIL,Change Management,Business Information Requirements,requests for change,Change Schedule,Forward Schedule of Change,Change Status report

ITIL v3 Service Operation Book

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
ITIL v3 Books Online: ITIL v3 Service Operation Book
2nd impression Author: Office of Government Commerce (OGC) Publisher: TSO (The Stationery Office) Service Operation introduces and explains delivery and control activities to achieve operational excellence on a day-to-day basis. Sharing a consistent structure with the other four core ITIL Version 3 (V3)…
read article
328 words, last edited in the morning of 13th Nov 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 14835 times.
Tags: ITIL v3,Service Operation Book

ITIL India: APMG-International hits the road

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
Best Practices Showcase India Series 2010 from APMG International
APMG-International is commencing a road show in India entitled 'Best Practices Showcase India Series 2010' which is taking place in Bangalore on November 16th 2010, Mumbai on November 17th 2010 and in Delhi on November 19th 2010.   APMG whom on behalf of the…
read article
100 words, last edited in the morning of 13th Nov 2010
This article is from ITIL News - Previously and has been viewed 11981 times.
Tags: ITIL India,APMG International,Office of Government Commerce,Accredited Training Organization

Passing Your ITIL Intermediate Exams

ITIL General
ITIL Foundation
ITIL Manager
Passing Your ITIL Intermediate Exams
Study Aid from the Official Publisher of ITIL   Author: Office of Government Commerce (OGC) Publisher: TSO (The Stationery Office)   This ITIL V3 publication, 'Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL', endorsed by the official ITIL Accreditor,…
read article
427 words, last edited in the morning of 12th Nov 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 10542 times.
Tags: ITIL Intermediate Exams
Advertise here

You can advertise here from as little as $US10 per week.

Contact us to find out more.

NB: We are an independent web site not affiliated to any supplier / vendor / company and are wholly funded through low-cost advertising.

All these articles are marked with the Foundation icon - ITIL Foundation

ITILnews.com marks each article added with one or more of the icons you can see at the top right hand side of the screen - being either General, Practitioner, Foundation, Guru or Manager. You can click on these icons to list only articles relevant to that icon. You are now viewing all the articles on ITILnews.com with the Foundation icon checked.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...