Introduction I hate the word 'holistic', it conjures up images of questionable medical techniques involving scented candles and crystals. But when it comes to describing how Business Intelligence implementation should be approached, holistic fits the bill perfectly. An overall…
1712 words, last edited in the afternoon of 23th Jul 2010
This article is from Continual Service Improvement - Service Reporting and has been viewed 10413 times.
Tags: Business Intelligence,Valuable Information,Falling Through the Gaps,Service Level Agreements,Operational Level Agreements,Crystal Reports