[
]
ITIL RSS Feed ADDTHIS
 
ITIL 2011 Books ITIL v4
ITIL v3 Core Publications
ITIL v3 is about to be updated!!.  However these are only minor updates according to the OGC and therefore a 'new edition' will be produced based on feedback from the ITIL community and not a new version of ITIL.
 
A Change Management approach has been adopted. An issues log has been used as one input  to ascertain what changes are to be made. A Change Advisory Board (CAB) has provided the approval as to whether or not the proposed change is to be made. No details have been provided as to who the CAB members were or their credentials.
 
One specific area of feedback from the Training community stated that the Service Strategy book has been the most difficult to comprehend by 'Users'.  Given the fact that this book has been written by Academics who haven't been deeply involved or have practical experience in the Service Management world, it is no great surprise.
 
To download the free ITIL pdf of the "OGC Mandate for Change" simply click here (135Kb PDF).
 
If you have any feedback or comments regarding the ITIL v3 update then please leave your comments below.
 
 
You may also be interested in this article: ITIL v3 - What are the ITIL Core Books or Publications
 
Be the first to leave a comment about the above article...
Please submit any comments you have about this article.

Your feedback will help add value to the content for other ITILnews.com visitors and help us develop the content for the benefit of all.

You will need to provide and verify your e-mail address but your personal information will not be published or passed on to others. To identify each post we take the part of your email address before the @ sign and use that as the identifier, so if you are john.smith@itilnews.com your post will be marked "by john.smith".

NB: We respond personally to every post, if it calls for it.


Characters remaining:

Click the REVIEW button below to preview your comments.


 
 
Tags; ITIL v3,Core Publications,Latest Updates,Change Management
 
This article has been viewed 5045 times.
 
NB: This page is © Copyright ITILnews.com and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to www.itilnews.com.