ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

ITIL Glossary, free download

ITIL V3 Glossary – Translations available for free download The OGC ITIL V3 Glossary has been translated into the following languages and are available to download for free: Brazilian Portuguese Translation Chinese Translation Danish Translation English …

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146 words, last edited in the morning of 24th Feb 2007

This article is from Free Downloads - ITIL V3 Glossary and has been viewed 19048 times.

Tags: ITIL Glossary,free download,ITIL V3

ITIL Version 3 - Do I still take V2 Exams?

The general advice from some training providers is to carry on with the existing V2 examinations especially if they are already booked. Companies may benefit from offers on V2 training courses if they are being offered by training providers. V2 accreditation is still valid and the exams are…

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52 words, last edited in the afternoon of 22th Feb 2007

This article is from ITIL News - Previously and has been viewed 9673 times.

Tags: ITIL Version 3,V2 Exams,training providers,V2 accreditation

ITIL Case Study: Cincinnati Children�s Hospital Medical Center

A Tailored IT Service Management Solution Enhances Quality of Patient Care Cincinnati Children's Hospital Medical Center is a 423-bed institution devoted to bringing the world the joy of healthier kids. Cincinnati Children's is dedicated to transforming the way health care is delivered by providing care…

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144 words, last edited in the evening of 23th Jan 2007

This article is from Case Studies - Case Studies 1 and has been viewed 20161 times.

Tags: ITIL Case study, Children�s Hospital, Medical Center

ISO / IEC 20000 Benefits

Considering the benefits with regards to ISO/IEC 20000 it is very easy to become consumed with those offered by implementing ITIL itself. ISO 20000 offers significant benefits beyond those of ITIL alone. The benefits can be applied to both those organizations offering IT services as well as those purchasing…

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486 words, last edited in the evening of 23th Jan 2007

This article is from ISO20000 - Benefits and has been viewed 15084 times.

Tags: ISO/IEC 20000, Benefits, implementing ITIL, ISO 20000, purchasing IT services, ISO/IEC 20000 certified, cost-effective service, Service providers, IT Service Management

ITIL Version 3 Review

The review of the draft ITIL Version 3 books took place between 8th - 22nd January 2007. Of the 500 reviewers selected, 266 responded during the 14 day review period. See also; ITIL Version 3 - Public Review

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62 words, last edited in the afternoon of 17th Jan 2007

This article is from ITIL News - Previously and has been viewed 9357 times.

Tags: ITIL,Version 3,Review, ITIL version 3, public review

ITIL Refresh Project / ITIL Version 3

A six month project was launched by the 'owners of ITIL', Office of Government Commerce (OGC) based in the UK, on the 8th November 2004, to define the scope of and development plans for a refreshed version of ITIL best practice guidance. The OGC from January through to March 2005…

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747 words, last edited in the morning of 27th Oct 2006

This article is from ITIL Version 3 - ITIL Refresh Project Overview and has been viewed 13269 times.

Tags: ITIL Refresh Project,Refresh Project,Version 3

ITILnews.com for ITIL Version 3, ITIL Service Management and related topics

The ITILnews.com site is for the benefit of all the people who are interested in the advancement ITIL, it is where you can gather information and have your say. If there is anything we have missed, let us know and we will put it up for everyone. If…

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458 words, last edited in the morning of 25th Sep 2006

This article is from About ITILnews - Home Page and has been viewed 11861 times.

Tags: ITIL, ITIL v3, ITIL version 3, ITIL training, Service Management, ITIL principles, IT Service Management

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