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We have developed ITILnews.com to provide a portal for individuals and organizations seeking knowledge, sharing knowledge, offering services or looking for resources relating to ITIL, ITI Service Management and ISO/IEC 20000.   We aim to provide open and honest opinion on matters within the industry, kindle…
424 words, last edited in the afternoon of 4th Aug 2009
This article is from About ITILnews - About Us and has been viewed 16194 times.
Tags: ITIL,Office of Government Commerce,ITIL news,ITIL portal,ITIL resources
ITIL Version 3 Software Endorsement Scheme
The ITIL V3 Software Endorsement Scheme enables software tool vendors to submit their ITIL based software tools for assessment by a Licensed Software Assessor. Successful assessments will permit the tool vendors to use the 'ITIL Swirl' logo accompanied by the words 'Process Compliant' and either 'Bronze', 'Silver' or 'Gold', which…
410 words, last edited in the morning of 27th Jul 2009
This article is from Management Tools - Advice and Guidance and has been viewed 9889 times.
Tags: ITIL Version 3,Software Endorsement Scheme,Licensed Software Assessor,ITIL Swirl,Process Compliant,ITIL based software tools,ITIL V3 Software tool vendors
Published on the 15th July 2009, the ITIL V3 Guide to Software Asset Management target audience is anyone involved in the governance, management and use of software assets within an organization. contains a practical approach to the management of software assets.   Aligned with…
140 words, last edited in the morning of 27th Jul 2009
This article is from Publications - Overview and has been viewed 21229 times.
Tags: ITIL 3 Publication,ITIL V3,Guide to,Software Asset Management,ISO/IEC 20000
Scoping ISO/IEC 20000
For organizations that wish to embark on the ISO/IEC 20000 journey they often have difficulty in deciding the scope of certification, which is not uncommon.   It appears there are no hard and fast rules or guidelines to determine how wide or deep the scope must…
315 words, last edited in the morning of 14th Jul 2009
This article is from ISO20000 - News and has been viewed 11210 times.
Tags: Scoping ISO/IEC 20000,Registered Certification Body,RCB,IT Service Management System
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ITILnews server upgrade
We are pleased to announce that the planned upgrade to the 'shiny new server' in early July 2009, upon which ITILnews in now running, was implemented without any glitches. The upgrade was required due to the level of traffic being generated and the need for a faster and more resilient…
134 words, last edited in the morning of 7th Jul 2009
This article is from ITIL News - Previously and has been viewed 7563 times.
Tags: ITILnews,number 1,ITIL News,Portal site
Future of ITIL Version 2
YOU have until the 24th July 2009 to complete a survey regarding the future of ITIL Version 2. The Office of Government (OGC) who own ITIL are conducting a survey regarding the ITIL Qualifications Scheme. The output from the survey will be used to discuss the future withdrawal…
126 words, last edited in the morning of 7th Jul 2009
This article is from ITIL News - Previously and has been viewed 7712 times.
Tags: future of,ITIL V2,in your hands,ITIL qualifications Scheme,ITIL Version 2,Office of Government
New Horizons ITIL Training Provider
Following on from the article regarding the UK ITIL Training Provider goes into administration, ITILnews are pleased to announce that the phoenix has arisen from the flames and New Horizons are trading again the UK marketplace with the opening of new offices in London, England.  
58 words, last edited in the morning of 7th Jul 2009
This article is from ITIL News - Previously and has been viewed 7279 times.
Tags: ITIL,Training Provider,Brand re-launch,the UK,New Horizons
Axios Systems
Outlines delivering Service Value Management strategy to drive adoption and value into IT Service Management initiatives   30 June, 2009 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, today announced its strategy for 2009 and beyond, outlining plans to significantly expand…
982 words, last edited in the evening of 30th Jun 2009
This article is from Press Releases - ITIL and has been viewed 8631 times.
Tags: AXIOS SYSTEMS,SERVICE VALUE MANAGEMENT,IT Service Management
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ITIL Version 3 Service Operation
How many times have 'projects' just been 'thrown over the wall' into IT Support, or in ITIL Version 3 speak, Service Operation, without due care and attention?   The answer is 'lots'.   Most organizations follow or rather claim they follow, the Prince2 Project…
427 words, last edited in the afternoon of 29th Jun 2009
This article is from Service Transition - Change Management and has been viewed 13717 times.
Tags: Project Management,The Wall,Project Management methodology,Service Operation
Service Management CobIT, ISO / IEC 20000 and Prin
Given the uncertain economic times across the world and unemployment on the rise in most economies, especially the USA and the UK, does having an ITIL qualification set individuals apart and enhance their prospects of employment?   In our opinion the answer is most definitely 'Yes'. …
249 words, last edited in the afternoon of 29th Jun 2009
This article is from Qualifications - Qualifications Overview and has been viewed 19002 times.
Tags: ITIL Qualifications,aid employment,Service Management qualifications,CobIT,ISO / IEC 20000,Prince2
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