Keep up-to-date with ITIL news. Low volume to-the-point bulletins...

Selecting an ITIL Service Management Toolset

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
Selecting an ITIL Service Management Toolset
The introduction of ITIL into any organization more often than not requires the support of a toolset to assist with the adoption of the various processes, together with facilitating the interfaces between the processes.   When selecting the toolset for your organization it is important to remember that…
read article
1001 words, last edited in the morning of 3rd Jun 2008
This article is from Management Tools - Advice and Guidance and has been viewed 24737 times.
Tags: ITIL Service Management Toolset,interpretation of ITIL,Service Desk Operator

IT Service Management Toolset Checklist

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
ITIL in Practice
IT Service Management Toolset Checklist
The following points have been extracted from an article entitled 'Selecting an ITIL Service Management Toolset'.   1.      Select a toolset that fits your organization not the other way round.  Processes come first not the tool.  Be clear on what you want the toolset to do…
read article
449 words, last edited in the morning of 3rd Jun 2008
This article is from Management Tools - Advice and Guidance and has been viewed 17810 times.
Tags: IT Service Management,Toolset checklist,Management Information,multi-nationsl,ITIL process owners,user groups

Online Mentored Learning Training will Save Enterprises Thousands in ITIL V3 Training Costs

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
Canada (Press Release) May 27, 2008 -- 4/27/08 (Lexington, North Carolina) A trusted source for accredited IT Service Management (ITSM) training and certification programs, itSM Solutions today, announced a partnership with Career Academy to launch an online series of ITIL Version 3 Mentored Learning Training…
read article
815 words, last edited in the morning of 3rd Jun 2008
This article is from Press Releases - Training and has been viewed 10624 times.
Tags: Mentored Learning Training,ITIL V3 Training,IT Service Management
Advertise here

You can advertise here from as little as $US10 per week.

Contact us to find out more.

NB: We are an independent web site not affiliated to any supplier / vendor / company and are wholly funded through low-cost advertising.

All these articles are marked with the Foundation icon - ITIL Foundation

ITILnews.com marks each article added with one or more of the icons you can see at the top right hand side of the screen - being either General, Practitioner, Foundation, Guru or Manager. You can click on these icons to list only articles relevant to that icon. You are now viewing all the articles on ITILnews.com with the Foundation icon checked.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...