[
]
ITIL RSS Feed ADDTHIS
 
ITIL 2011 Books ITIL v4
ITILnews.com
Article ThumbnailArticle Summary
 
Version 6 of Service Catalog Suite for Business Process Automation from PMG
New features reduce costs for global deployments and sophisticated service environments   Atlanta, Ga. - December 1, 2010 - PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, today announced availability of PMG Service Catalog Suite (PMG SCS) software version 6.   …[ more ]
510 words, last edited in the morning of 6th Dec 2010
This article is from Press Releases - ITIL and has been viewed 8662 times.
Tags: PMG,Service Catalog Suite,Business Process Automation
 

Article ThumbnailArticle Summary
 
ITIL News Social Media Press Release MPS-Gartner Magic Quadrant Oce
Océ Managed Print Services included in Gartner Magic Quadrant 12 November 2010   Following the successful Europe-wide launch, Océ Managed Print Services offering has now been included in the 2010 edition of the Gartner magic Quadrant. This edition evaluates: Vendors based on their completeness…[ more ]
1138 words, last edited in the morning of 25th Nov 2010
This article is from Press Releases - ITIL and has been viewed 8099 times.
Tags: Managed print services,Gartner Magic Quadrant,Vendor capabilities and evaluation,Process documentation,Printer fleet integration
 

Article ThumbnailArticle Summary
 
Value of Codeless IT Service Management highlighted by Forrester Total Economic Impact Report
EasyVista Solution Delivers More Than 270 Percent Return On Investment With Payback In Less Than 12 Months For Enterprises Looking To Replace Their Legacy Solutions   New York, NY, November 08, 2010: EasyVista Inc., a global leader in IT Service Management, today announced a report from…[ more ]
660 words, last edited in the morning of 10th Nov 2010
This article is from Press Releases - ITIL and has been viewed 8099 times.
Tags: Total Economic Impact,Codeless IT Service Management
 

Article ThumbnailArticle Summary
 
365 IT plc
Basingstoke 1st November 2010: 365 iT plc announces the acquisition of Fox IT Ltd, the global independent service management & governance specialist which is a premier provider of consultancy and education solutions in the field of IT Service Management (ITSM). Terms were not disclosed.   With over 120…[ more ]
588 words, last edited in the afternoon of 2nd Nov 2010
This article is from Press Releases - ITIL and has been viewed 6803 times.
Tags: 365 iT,IT Service Management,latest acquisition
 

Article ThumbnailArticle Summary
 
AsiaPac - Managed Print Services are at the heart of Ricoh's Managed Document Services. Ricoh is focusing on its customers' end-users and incorporating change management by providing support and engaging employees in the process. The end-result is long-term improvements in document processing and business efficiency. …[ more ]
118 words, last edited in the morning of 1st Nov 2010
This article is from Press Releases - ITIL and has been viewed 5651 times.
Tags: ITIL,Incorporating ITIL,Service offering,Information Technology Library Infrastructure,change management,business efficiency,continuous improvement
 

Article ThumbnailArticle Summary
 
ISO20000 Gap Analysis
Frankfurt, Germany, October 2010 (German version)   With its new product, ISO 20000 Gap Analysis, procise gmbh (www.procise.com ) is now meeting the wishes and specifications of its customers.   In the course of the continually increasing significance of stabile and efficient IT…[ more ]
500 words, last edited in the morning of 8th Oct 2010
This article is from Press Releases - ITIL and has been viewed 7352 times.
Tags: ISO 20000,Gap Analysis
 

Article ThumbnailArticle Summary
 
Procise Management ISO 20000 Gap Analyse
Frankfurt, October 2010 (English version)   Die Frankfurter procise gmbh bietet Unternehmen mit eigenem IT Service Management jetzt eine Gap-Analyse nach IS0 20000 an. Damit baut der Managementberatungs- und Technologiedienstleister sein Portfolio, das in den Bereichen Strategieberatung, Prozess-Design und Geschäftsprozessoptimierung für internationale Kunden liegt, weiter aus. …[ more ]
418 words, last edited in the morning of 4th Oct 2010
This article is from Press Releases - ITIL and has been viewed 6346 times.
Tags:
 

Article ThumbnailArticle Summary
 
Hornbill partners with Pink Elephant UK to provide one stop solution for best-of-breed ITIL service management software, accredited training and consultancy services   A customer-focused partnership was announced today, whereby Hornbill, the leading enterprise service management solution provider has teamed up with Pink Elephant, the world's…[ more ]
793 words, last edited in the afternoon of 29th Sep 2010
This article is from Press Releases - ITIL and has been viewed 6028 times.
Tags: ITIL suppliers,customer services,service management software
 

Article ThumbnailArticle Summary
 
NAAFI's newly centralised service desk reaps efficiencies and improves customer service with new Fast Track ITIL processes and customer SelfService   The Navy, Army and Air Force Institutes (NAAFI) has selected Hornbill's Supportworks ITSM Foundations service desk software for its new centralised service desk, supporting thousands of staff…[ more ]
797 words, last edited in the morning of 13th Sep 2010
This article is from Press Releases - ITIL and has been viewed 6353 times.
Tags: ITIL,Fast Track ITIL,NAAFI,service desk software
 

Article ThumbnailArticle Summary
 
Drug Enforcement Administration (DEA) IT Support S
July 2010: STG, Inc. in the USA has been awarded the Drug Enforcement Administration's (DEA) IT Support Services contract for five years covering Worldwide Field Offices and Head Quarters. STG is able to offer the DEA best-in-breed ITIL / IT service management (ITSM)-   STG is…[ more ]
85 words, last edited in the morning of 24th Aug 2010
This article is from Press Releases - ITIL and has been viewed 4729 times.
Tags: ITIL,Service Provider,IT Support Services
 

There are 58 articles in this section.