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Version 6 of Service Catalog Suite for Business Process Automation from PMG
New features reduce costs for global deployments and sophisticated service environments   Atlanta, Ga. - December 1, 2010 - PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, today announced availability of PMG Service Catalog Suite (PMG SCS) software version 6.   …
539 words, last edited in the morning of 6th Dec 2010
This article is from Press Releases - ITIL and has been viewed 8858 times.
Tags: PMG,Service Catalog Suite,Business Process Automation
ITIL News Social Media Press Release MPS-Gartner Magic Quadrant Oce
Océ Managed Print Services included in Gartner Magic Quadrant 12 November 2010   Following the successful Europe-wide launch, Océ Managed Print Services offering has now been included in the 2010 edition of the Gartner magic Quadrant. This edition evaluates: Vendors based on their completeness…
1151 words, last edited in the morning of 25th Nov 2010
This article is from Press Releases - ITIL and has been viewed 8371 times.
Tags: Managed print services,Gartner Magic Quadrant,Vendor capabilities and evaluation,Process documentation,Printer fleet integration
Value of Codeless IT Service Management highlighted by Forrester Total Economic Impact Report
EasyVista Solution Delivers More Than 270 Percent Return On Investment With Payback In Less Than 12 Months For Enterprises Looking To Replace Their Legacy Solutions   New York, NY, November 08, 2010: EasyVista Inc., a global leader in IT Service Management, today announced a report from…
698 words, last edited in the morning of 10th Nov 2010
This article is from Press Releases - ITIL and has been viewed 8265 times.
Tags: Total Economic Impact,Codeless IT Service Management
365 IT plc
Basingstoke 1st November 2010: 365 iT plc announces the acquisition of Fox IT Ltd, the global independent service management & governance specialist which is a premier provider of consultancy and education solutions in the field of IT Service Management (ITSM). Terms were not disclosed.   With over 120…
638 words, last edited in the afternoon of 2nd Nov 2010
This article is from Press Releases - ITIL and has been viewed 7029 times.
Tags: 365 iT,IT Service Management,latest acquisition
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AsiaPac - Managed Print Services are at the heart of Ricoh's Managed Document Services. Ricoh is focusing on its customers' end-users and incorporating change management by providing support and engaging employees in the process. The end-result is long-term improvements in document processing and business efficiency. …
121 words, last edited in the morning of 1st Nov 2010
This article is from Press Releases - ITIL and has been viewed 5842 times.
Tags: ITIL,Incorporating ITIL,Service offering,Information Technology Library Infrastructure,change management,business efficiency,continuous improvement
ISO20000 Gap Analysis
Frankfurt, Germany, October 2010 (German version)   With its new product, ISO 20000 Gap Analysis, procise gmbh (www.procise.com ) is now meeting the wishes and specifications of its customers.   In the course of the continually increasing significance of stabile and efficient IT…
505 words, last edited in the morning of 8th Oct 2010
This article is from Press Releases - ITIL and has been viewed 7609 times.
Tags: ISO 20000,Gap Analysis
Procise Management ISO 20000 Gap Analyse
Frankfurt, October 2010 (English version)   Die Frankfurter procise gmbh bietet Unternehmen mit eigenem IT Service Management jetzt eine Gap-Analyse nach IS0 20000 an. Damit baut der Managementberatungs- und Technologiedienstleister sein Portfolio, das in den Bereichen Strategieberatung, Prozess-Design und Geschäftsprozessoptimierung für internationale Kunden liegt, weiter aus. …
422 words, last edited in the morning of 4th Oct 2010
This article is from Press Releases - ITIL and has been viewed 6718 times.
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Hornbill partners with PINK Elephant UK to provide one stop solution for best-of-breed ITIL service management software, accredited training and consultancy services   A customer-focused partnership was announced today, whereby Hornbill, the leading enterprise service management solution provider has teamed up with PINK Elephant, the world's…
813 words, last edited in the afternoon of 29th Sep 2010
This article is from Press Releases - ITIL and has been viewed 6201 times.
Tags: ITIL suppliers,customer services,service management software
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NAAFI's newly centralised service desk reaps efficiencies and improves customer service with new Fast Track ITIL processes and customer SelfService   The Navy, Army and Air Force Institutes (NAAFI) has selected Hornbill's Supportworks ITSM Foundations service desk software for its new centralised service desk, supporting thousands of staff…
803 words, last edited in the morning of 13th Sep 2010
This article is from Press Releases - ITIL and has been viewed 6500 times.
Tags: ITIL,Fast Track ITIL,NAAFI,service desk software
Drug Enforcement Administration (DEA) IT Support S
July 2010: STG, Inc. in the USA has been awarded the Drug Enforcement Administration's (DEA) IT Support Services contract for five years covering Worldwide Field Offices and Head Quarters. STG is able to offer the DEA best-in-breed ITIL / IT service management (ITSM)-   STG is…
89 words, last edited in the morning of 24th Aug 2010
This article is from Press Releases - ITIL and has been viewed 4882 times.
Tags: ITIL,Service Provider,IT Support Services
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