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ITIL 2011 Books ITIL v4
ITILnews.com
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ITIL 2011 FAQ
Following the publication of the updated ITIL Core Publications on August 23rd 2011, entitled ITIL 2011, a series of frequently asked questions have been identified. In an effort to address the questions easily a FAQ information sheet has been produced by The Stationary Office (TSO).  …[ more ]
68 words, last edited in the morning of 7th Oct 2011
This article is from Publications - Overview and has been viewed 3416 times.
Tags: ITIL 2011,Frequently Asked Questions,updated ITIL Core Publications
 

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Hot on the heels of the announcement some time ago that the owners of ITIL, (Information Technology Infrastructure Library) the OGC (Office of Government Commerce) together with the TSO (The Stationary Office) are participating in a joint venture to introduce ITIL and Prince2 into China, they have…[ more ]
232 words, last edited in the afternoon of 9th Jul 2010
This article is from Publications - Overview and has been viewed 3558 times.
Tags: ITIL v3,ITIL v3 books,Core Publication,Chinese Translation,Information Technology Infrastructure Library,Office of Government Commerce,The Stationary Office
 

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ITIL Lite: A Road Map to Full or Partial ITIL Impl
Author:Malcolm Fry Publisher:TSO (The Stationery Office) 'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organisation cannot adopt the whole of ITIL…[ more ]
161 words, last edited in the morning of 19th Apr 2010
This article is from Publications - Overview and has been viewed 7018 times.
Tags: ITIL Lite,Road Map,Full or Partial,ITIL Implementation,improve key processes,ITIL V3
 

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The five ITIL Version 3 Core publications are now available in Spanish; each publication is produced as a PDF (Portable Document Format) and can be purchased individually or as a complete set. The details are as follows:   Estrategia del Servicio PDF  ISBN 9780113312504 …[ more ]
161 words, last edited in the afternoon of 8th Apr 2010
This article is from Publications - Overview and has been viewed 3893 times.
Tags: ITIL V3,Core Publication,Spanish Translation
 

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Small-Scale Implementation
The 'ITIL V3 Small-Scale Implementation' has been updated to reflect the Service Lifecycle approach of ITIL Version 3. Guidance is provided to smaller organizations that are either considering introducing ITIL or are looking to improve their current Service Management activities. Also included are suggested combined job roles to…[ more ]
75 words, last edited in the morning of 28th Aug 2009
This article is from Publications - Overview and has been viewed 5612 times.
Tags: ITIL V3 Publication,Small-Scale Implementation,Service Lifecycle
 

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The PDF describes how to build a department to run and manage ITIL processes, explaining in a structured and logical manner how to build an ITIL based Service Management Department that will both support and supplement both ITIL version 2 and 3 processes.   If you…[ more ]
64 words, last edited in the morning of 24th Aug 2009
This article is from Publications - Overview and has been viewed 5659 times.
Tags: ITIL Publication,Building an ITIL based,Service Management Department
 

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Published on the 15th July 2009, the ITIL V3 Guide to Software Asset Management target audience is anyone involved in the governance, management and use of software assets within an organization. contains a practical approach to the management of software assets.   Aligned with…[ more ]
140 words, last edited in the morning of 27th Jul 2009
This article is from Publications - Overview and has been viewed 9524 times.
Tags: ITIL 3 Publication,ITIL V3,Guide to,Software Asset Management,ISO/IEC 20000
 

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Translated Publications ITIL Version 3
ITIL V3 Glossary - Translations available for free download   The OGC ITIL V3 Glossary has been translated into the following languages and are available to download for free:   ·         Brazilian Portuguese Translation ·         Chinese Translation ·        …[ more ]
169 words, last edited in the morning of 18th Aug 2008
This article is from Publications - Overview and has been viewed 4022 times.
Tags: Translated Glossary of Terms, ITIL version 3,free download,ITIL V3,ITIL V3 Glossary
 

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ITIL Version 3 publishers OGC / TSO have corrected some inaccuracies in the recently launched (November 2006) ITIL V3 Study Aid "Passing your ITIL Foundation Exam".  The corrections are as follows: Page 89 6.6 SAMPLE QUESTIONS AND ANSWERS 6.6.1 Questions…[ more ]
159 words, last edited in the morning of 31th Jan 2008
This article is from Publications - Overview and has been viewed 4264 times.
Tags: ITIL V3 Study Aid, ITIL V3, Corrections to Foundation Study Aid, IBSN, 978-0-11-331079-1, Passing your ITIL Foundation Exam
 

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ITIL Version 3 core publication renamed
Following the review of the five ITIL 'core publications' the edition 'Service Strategies' has been renamed to 'Service Strategy'.[ view article ]
19 words, last edited in the afternoon of 31th Jan 2007
This article is from Publications - Overview and has been viewed 3722 times.
Tags: ITIL Version 3,Core Publication,Service Strategy,Service Strategies