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ITIL Press Release Service
You can now submit your ITIL press releases (or ITIL related press releases) to ITILnews.com for publication and distribution via the ITILnews.com web site.   Your press release will remain on the site for as long as you would like, only moving down the list as additional releases…
262 words, last edited in the morning of 19th Aug 2009
This article is from Press Releases - Overview and has been viewed 7098 times.
Tags: ITIL Press Release, Press Release Service, Press release, ITIL related, white paper,ITIL directory,sponsored articles, case histories,personal experiences
iET ITSM software ITIL processes
iET Solutions, a global provider of software solutions for service management and software asset management, has achieved internationally recognized ITIL® 2011 certification for its iET ITSM service management software. The certification covers twelve processes managed by iET ITSM version 6.   iET ITSM is a flexible, scalable, easily configurable…
812 words, last edited in the afternoon of 19th Sep 2013
This article is from Press Releases - ITIL and has been viewed 17543 times.
Tags: iET,ITSM software,certification,ITIL processes
Austrian Broadcasting company uses ITSM software
ORS, (Austrian Broadcasting Services) has chosen IT service management software developed by iET Solutions to centralize all the information needed to monitor and manage its national network of transmitter stations at around 450 locations. The iET ITSM software was chosen for its flexibility. Today ORS manages around 80,000 data records…
1324 words, last edited in the afternoon of 18th Jun 2013
This article is from Press Releases - ITIL and has been viewed 15842 times.
Tags: Austrian Broadcasting company,Austrian Broadcasting Services,ITSM software,IT service management,ITIL
macro4 ITSM software update
RSS web feeds make it easy for IT staff and employees to subscribe to relevant service information updates   New functionality being introduced toMacro 4's iET ITSM software includes the innovative use of RSS web feeds for speedy, automated dissemination of information and new dashboard reporting…
821 words, last edited in the afternoon of 19th Apr 2013
This article is from Press Releases - ITIL and has been viewed 28607 times.
Tags: RSS web feeds,at-a-glance reporting,Macro 4,ITSM software
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Navvia ITSM Products and Services
ATLANTA, October 29, 2012 - Consulting-Portal, a leading IT Service Management (ITSM) software and services firm, is announcing our rebranding to Navvia.   Navvia reflects the evolution of our company and combines Consulting-Portal's proven ITSM services with ITOptimizer, a SaaS BPM (Business Process Management) product, now…
372 words, last edited in the morning of 3rd Dec 2012
This article is from Press Releases - ITIL and has been viewed 4686 times.
Tags: Navvia,Consulting-Portal,ITSM Products and Services
SMART Suite ITIL Help Desk
Civil Service Employees Pension Fund (CSEPF) IT Management needed improvement in following IT Service Management Areas : Need to enhance employee service response time for its IT Help Desk. Improve accountability and visibility of IT Service and Support. Improve Quality of…
173 words, last edited in the evening of 2nd Jul 2012
This article is from Press Releases - ITIL and has been viewed 5137 times.
Tags: SMART Suite,ITIL Help Desk,Government & Public Sector
Deploy & Improve methodology
17 April 2012 - ICCM Solutions is set to launch its Deploy & Improve methodology at the 2012 Service Desk & IT Support Show, to maximise the business value realised by customers when replacing legacy service management systems.   The Deploy & Improve methodology has been developed to…
421 words, last edited in the afternoon of 18th Apr 2012
This article is from Press Releases - ITIL and has been viewed 6097 times.
Tags: ICCM,methodology for deployment,continuous service improvement,Deploy & Improve methodology,Service Desk & IT Support Show,2012
OMNITRACKER IT platform
OMNITRACKER is more than just a premium IT Service Management tool, it is an extremely flexible, high performance IT platform that currently supports 12 different out-of-the-box and integrated applications, including IT Service Management, Project Management, Requirement Management and Contract Management. All applications can be easily modified and even better, clients…
1039 words, last edited in the morning of 21th Feb 2012
This article is from Press Releases - ITIL and has been viewed 8369 times.
Tags: OMNITRACKER,IT platform,multiple certified applications,IT Service Management tool
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ITIL 2011
With the ITIL 2011 editions coming out earlier this year, there has been great hype amongst the new publications. But with just an 'updated' edition and not a new version, there is question to wonder whether there is a need to upgrade at all.
1267 words, last edited in the afternoon of 5th Dec 2011
This article is from Press Releases - ITIL and has been viewed 7247 times.
Tags: ITIL 2011,IT Governance
17 November 2011, High Wycombe, Buckinghamshire, UK   TUI InfoTec has drastically improved its IT Service Management (ITSM) by focussing on customer needs and implementing cultural change. Michael Cares, Director of Service Delivery at TUI InfoTec, lead the transformation with the help of SERVIEW, an APMG Accredited Training…
597 words, last edited in the afternoon of 28th Nov 2011
This article is from Press Releases - ITIL and has been viewed 4921 times.
Tags: TUI InfoTec,Service Management Excellence,IT Service Management,ITSM
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