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 | A six month project was launched by the 'owners of ITIL', Office of Government Commerce (OGC) based in the UK, on the 8th November 2004, to define the scope of and development plans for a refreshed version of ITIL best practice guidance. The OGC from January through to March 2005…[ more ] 664 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - ITIL Refresh Project Overview and has been viewed 1489 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | The bedrock of ITIL v3 is comprised of five publications, which together are referred to as the ITIL Core books or publications. The five titles are: Service Strategy A view of ITIL that aligns business and IT so that each brings out…[ more ] 352 words, last edited in the afternoon of 16th Jul 2010 This article is from ITIL Version 3 - Core Publication Structure Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | ITIL v3 is about to be updated!!. However these are only minor updates according to the OGC and therefore a 'new edition' will be produced based on feedback from the ITIL community and not a new version of ITIL. A Change Management approach has been…[ more ] 203 words, last edited in the morning of 23th Sep 2009 This article is from ITIL Version 3 - Core Publication Structure and has been viewed 1320 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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Following the publications of the core ITIL V3 books just over a year ago a few amendments have been identified and they can be found by clicking on the appropriate book name below: (All links below are from http://www.best-management-practice .com) …[ more ] 125 words, last edited in the evening of 22th Jul 2008 This article is from ITIL Version 3 - Core Publication Structure and has been viewed 1437 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | |||
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 | Each of the 'core' publications will have a consistent structure with the base structure as follows: Introduction Overview Context Purpose Usage Principles of best practice Process fundamentals Methods, practices and tools …[ more ] 212 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - Core Publication Structure and has been viewed 870 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | Spring through to the Autumn 2006 sees the delivery of the ITIL Refresh products that support the 'core' volumes. The products will be web-based and freely available although it has been suggested that they may require a licence! The products are: · Integrated ITIL process maps…[ more ] 308 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - Tranche A and has been viewed 672 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | Autumn through to the Winter 2006 sees the delivery of the five ITIL Refresh 'core' volumes or publications. The details of the 'core' publications are as follows · Service Strategies (SS) - focussed on the alignment of the business and IT, primarily the publication brings the…[ more ] 784 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - Tranche B and has been viewed 712 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | No dates as yet have been published for this tranche, although proposed titles include: · Pocket guides · Case studies · ITIL practice working templates, for example Business Cases · Governance methods · Certification based study aids[ view article ] 41 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - Tranche C and has been viewed 591 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | Summer 2007 expect to see a publication aimed at providing introductory guidance to senior executives with regards to ITIL. Primarily this volume is dependant upon the completion of the 'core' publications, as it summarizes the ITIL concepts and outlines the benefits of adopting it. The key feature will…[ more ] 74 words, last edited in the morning of 27th Oct 2006 This article is from ITIL Version 3 - Tranche D and has been viewed 596 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
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 | ITIL Refresh Board - High-level decisions regarding the scope and development of ITIL Version 3 is provided by the ITIL Refresh Board. The following individuals comprise of the Board: Carol Hulm - ISEB Janine Eves - TSO Jenny Dugmore - ISO/IEC…[ more ] 758 words, last edited in the morning of 31th Oct 2006 This article is from ITIL Version 3 - Governance and has been viewed 830 times. Tags: ITIL Refresh Project,Refresh Project,Version 3 | ||
