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Having developed the ISO/IEC 20000 standard and certification scheme, based upon its knowledge and experiences of ITIL, the information technology Service Management Forum or better known as the itSMF, decided to sell the certification scheme to APMG International for an undisclosed amount in October 2010.   …
192 words, last edited in the afternoon of 16th Sep 2011
This article is from ISO20000 - News and has been viewed 6352 times.
Tags: ISO/IEC 20000,certification scheme,information technology Service Management Forum
Injazat Data Systems, an information technology and business process managed services provider in the UAE, has been awarded certifications for meeting the stringent requirements of the international ISO/IEC 20000:2005 IT Service Management and ISO 27001:2005 Information Security Management System standards.
44 words, last edited in the morning of 1st Nov 2010
This article is from ISO20000 - News and has been viewed 6658 times.
Tags: ISO/IEC 20000:2005,Injazat Data Systems,IT Service Management
ISO/IEC 20000, the international standard for IT Service Management, should provide some comfort and re-assurance to any organization that is considering outsourcing some or all of its services to a third party supplier. Following a successful independent audit the third party supplier organization can be awarded the ISO…
257 words, last edited in the afternoon of 14th Sep 2010
This article is from ISO20000 - News and has been viewed 5745 times.
Tags: ISO/IEC 20000,IT Service Management
ISO/IEC 20000 lapel badges
EXIN as part of its IT Service Management according to ISO/IEC 20000 qualification program which consists of a Foundation exam, five Professional exams will be accompanied by a lapel pin / badge for those who successfully pass the examinations. The program is split into two tracks. The first track is…
156 words, last edited in the morning of 7th Jun 2010
This article is from ISO20000 - News and has been viewed 17569 times.
Tags: IT Service Management,EXIN,Foundation certificate,Professional certificates,Expert certificates in,IT Management,IT Auditing,ISO/IEC 20000,IT Management
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ISO/IEC 20000 Practitioner
The itSMF ISO/IEC 20000 Consultant course and exam is being withdrawn.   This will be replaced by a new 'ISO/IEC 20000 Practitioner' course and exam which will place more emphasis on achieving the ISO/IEC 20000 Standard and what delegates need to do to attain this. …
208 words, last edited in the morning of 26th Mar 2010
This article is from ISO20000 - News and has been viewed 8048 times.
Tags: ISO/IEC 20000,ISO/IEC 20000 Consultant course,ISO/IEC 20000 Practitioner,ISO/IEC 20000 Foundation,ITIL Expert
ISO/IEC 20000 - Who are the certified organiz
There are numerous articles and books that cover the various aspects of ISO 20000 but there are few that provide details as where you can find the names of those organizations that are currently certified.   There are in fact in excess of four hundred…
161 words, last edited in the morning of 4th Sep 2009
This article is from ISO20000 - News and has been viewed 12706 times.
Tags: ISO/IEC 20000,certified organizations
Scoping ISO/IEC 20000
For organizations that wish to embark on the ISO/IEC 20000 journey they often have difficulty in deciding the scope of certification, which is not uncommon.   It appears there are no hard and fast rules or guidelines to determine how wide or deep the scope must…
315 words, last edited in the morning of 14th Jul 2009
This article is from ISO20000 - News and has been viewed 10178 times.
Tags: Scoping ISO/IEC 20000,Registered Certification Body,RCB,IT Service Management System
IT Service Management - A self assessment work boo
The adoption of ISO/IEC 20000 is a considerable investment by any organization in time, resources and ultimately costs.   To assist Senior Management in making an informed decision on whether to commission the ISO/IEC 20000 route a work book is available entitled:  …
130 words, last edited in the afternoon of 20th Jun 2009
This article is from ISO20000 - News and has been viewed 7868 times.
Tags: Considering ISO/IEC 20000 adoption,Senior Management,IT Service Management,self assessment work book,ITIL
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