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ITIL in Practice from
Patch Management
Ask many IT Managers what Patch Management is about and they'll respond that it is mostly the deployment of Service Packs and patches required to keep worms and viruses at bay. As IT infrastructure becomes more complex and businesses demand reduced downtime; coupled with the increasing anxiety around governance and regulatory compliance, e.g. Sarbanes-Oxley and HIPAA; IT Managers are required to gain greater and sustained control of their IT assets. To ensure these challenges can be met, IT Managers are increasingly endeavouring to ensure that the....
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By Grant Adams
Principal Consultant
Fox IT
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Tags; PATCH MANAGEMENT, CONFIGURATION AND RELEASE, Fox IT, deployment of Service, IT infrastructure, regulatory compliance, IT assets
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