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ITIL v3 Intermediate / Lifecycle Courses
Now that ITIL version 3 is well established, with ITIL v3 Foundation, ITIL v3 Foundation Bridging, ITIL v3 Managers Bridging and ITIL Expert courses being run by the Accredited Training Organizations (ATOs).  What is the value of the old Practitioner courses or in v3 speak the Intermediate and…
272 words, last edited in the morning of 28th Aug 2009
This article is from ITIL Version 3 - Qualifications and has been viewed 12607 times.
Tags: ITIL v3,Lifecycle Courses,ITIL version 3,Accredited Training Organizations
ITILnews editor comment: Following the publication of an article on ITILnews we are pleased that one of out readers has decided to expand the article by sharing his experiences of working with ITIL in practice. I hope you find the response from Colin Mayers, an ITIL Manager, Red…
2966 words, last edited in the afternoon of 25th Aug 2009
This article is from Service Transition - Change Management and has been viewed 19978 times.
Tags: ITIL Practitioner,ITIL Governance,global economic climate
ITIL - IT Service Delivery - Is it all Hype ?
ITIL is becoming the de-facto standard globally for IT Service Delivery but is it the silver bullet?   Many companies globally have implemented and are implementing ITIL be it version 2 or version 3. Companies from both Public and Private sectors have started their journeys in…
144 words, last edited in the morning of 24th Aug 2009
This article is from What is ITIL? - Business Strategy and has been viewed 20272 times.
Tags: IT Service Delivery,ITIL,believe the hype,version 2,version 3
ITIL Press Release Service
You can now submit your ITIL press releases (or ITIL related press releases) to for publication and distribution via the web site.   Your press release will remain on the site for as long as you would like, only moving down the list as additional releases…
262 words, last edited in the morning of 19th Aug 2009
This article is from Press Releases - Overview and has been viewed 12302 times.
Tags: ITIL Press Release, Press Release Service, Press release, ITIL related, white paper,ITIL directory,sponsored articles, case histories,personal experiences
We have developed to provide a portal for individuals and organizations seeking knowledge, sharing knowledge, offering services or looking for resources relating to ITIL, ITI Service Management and ISO/IEC 20000.   We aim to provide open and honest opinion on matters within the industry, kindle…
424 words, last edited in the afternoon of 4th Aug 2009
This article is from About ITILnews - About Us and has been viewed 20477 times.
Tags: ITIL,Office of Government Commerce,ITIL news,ITIL portal,ITIL resources
IT Service Management - A self assessment work boo
The adoption of ISO/IEC 20000 is a considerable investment by any organization in time, resources and ultimately costs.   To assist Senior Management in making an informed decision on whether to commission the ISO/IEC 20000 route a work book is available entitled:  …
130 words, last edited in the afternoon of 20th Jun 2009
This article is from ISO20000 - News and has been viewed 11441 times.
Tags: Considering ISO/IEC 20000 adoption,Senior Management,IT Service Management,self assessment work book,ITIL
OGC launch Prince2
From the same stable as ITIL, the Office of Government Commerce (OGC), comes the updated Prince2 2009, which is to be launched on the 16th June in London, UK. The launch event is by invitation only, but the publishers, The Stationary Office (TSO), have a live stream that…
422 words, last edited in the morning of 15th Jun 2009
This article is from ITIL News - Previously and has been viewed 13517 times.
Tags: OGC launch,Prince2,Office of Government Commerce,Managing Successful Projects,Directing Successful Projects,ITIL
NB: This article has been archived, indicating it is either out of date or no longer relevant
At the beginning of the millennium a considerable amount of interest was shown around IT Service Management. Microsoft Corporation was no exception and having explored the world recognized that ITIL owned by the British Government was a good sound foundation. Microsoft developed a proprietary product based upon ITIL…
197 words, last edited in the morning of 8th Jun 2009
This article is from Archive - Archived Articles and has been viewed 20181 times.
Tags: ITIL V3,Microsoft Operational Framework,MOF 4
Recent figures released for January 2008 to January 2009 suggest that ITIL Version 2 Foundation, Practitioner and Managers courses are still in strong demand almost two years after the release of ITIL Version 3.   When launched ITIL Version 3 promoted the fact that ITIL Version 2 disciplines…
402 words, last edited in the afternoon of 7th Apr 2009
This article is from ITIL News - Previously and has been viewed 9938 times.
Tags: ITIL Version 2,worthy of consideration
Techtarget Midmarket CIO
For the first time since creating the Information Technology Infrastructure Library more than 20 years ago, the U.K.'s Office of Government Commerce (OGC) has officially endorsed a compliance framework to audit vendor products, documentation and processes against the published best practices of ITIL (versions 2 and 3). The compliance scheme…
197 words, last edited in the morning of 17th Mar 2009
This article is from Management Tools - Advice and Guidance and has been viewed 12158 times.
Tags: ITIL tools, ITIL tools standard, endorsed by ITIL, aid buyers,Information Technology Infrastructure Library
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