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Technology Conference to Feature Leading Enterprise Service Catalog
Capabilities that speed up employee and contractor onboarding will be displayed.   Atlanta, Ga. - October 3, 2011 - PMG.net Inc., the technology leader for enterprise service catalog and business process automation software, announced its participation in The HR Technology Conference, the foremost conference for HR…
566 words, last edited in the morning of 4th Oct 2011
This article is from Press Releases - ITIL and has been viewed 10546 times.
Tags: HR Technology Conference,Enterprise Service Catalog,business process automation
ITIL Benefits Study by Forrester Research
A study undertaken in April and May 2011 by Forrester and the itSMF found ITIL has a positive impact on organizational productivity, service quality, IT department's reputation with the Business and operational costs.   Primarily focused in the USA, data was collected from four…
426 words, last edited in the afternoon of 29th Sep 2011
This article is from ITIL News - Surveys and has been viewed 13693 times.
Tags: ITIL Benefits Study,ITIL certification,Glenn O'Donnell,Organizational productivity,Service quality,Operational costs
ITIL adopted by Deutsche Bank
Deutsche Bank having partnered withÂTata Consultancy Services (TCS) who will deliver a global application service desk, service operations and all other IT Infrastructure Library (ITIL) services to the bank at locations across seven countries - the USA, UK, Germany, Hungary, Philippines, Singapore and India to achieve transformation. …
71 words, last edited in the afternoon of 23th Sep 2011
This article is from ITIL News - Previously and has been viewed 12010 times.
Tags: ITIL,Deutsche Bank,Tata Consultancy Services
Having developed the ISO/IEC 20000 standard and certification scheme, based upon its knowledge and experiences of ITIL, the information technology Service Management Forum or better known as the itSMF, decided to sell the certification scheme to APMG International for an undisclosed amount in October 2010.   …
192 words, last edited in the afternoon of 16th Sep 2011
This article is from ISO20000 - News and has been viewed 9830 times.
Tags: ISO/IEC 20000,certification scheme,information technology Service Management Forum
Northgate ITIL Service Provider wins managed services contract
Sept 2011: Reading, UK -Northgate Information Services has been awarded a seven year IT managed service contract by Reading Borough Council, worth £75.6 million ($121.8m).   Building on the success of a previous contract that is due to expire this year, Northgate will provide IT services…
78 words, last edited in the afternoon of 12th Sep 2011
This article is from ITIL News - Previously and has been viewed 9116 times.
Tags: ITIL,Service Provider,IT managed service contract,Reading Borough Council,Northgate
ITIL and BiSL - White Paper
Well if you have ever wondered what the differences and similarities are between ITIL and Business Information Services Library or BiSL then this white paper is for you.   ITIL provides guidance to IT service providers with a view to enabling business…
170 words, last edited in the afternoon of 9th Sep 2011
This article is from Whitepapers - Articles and has been viewed 12662 times.
Tags: ITIL,BiSL,Business Information Services Library,White Paper
ITOptimizer Version 2.0 - A SaaS Solution
TORONTO, August 22, 2011 - Consulting-Portal, a leading IT Service Management (ITSM) firm, is announcing the immediate availability of ITOptimizer Version 2.0.   This Software as a Service (SaaS) solution is designed to help organizations achieve efficiencies by improving their Information Technology and Business processes. "ITOptimizer 2.0 represents…
525 words, last edited in the morning of 30th Aug 2011
This article is from Press Releases - ITIL and has been viewed 10769 times.
Tags: IOTptimizer Version 2.0,SaaS Solution,Governance of ITSM,Business Processes
ITIL 2011 books and PDF downloads
ITIL 2011 ("ITIL v4") provides the latest updates to ITIL v3.   The hardcopies of the core or lifecycle publications were made available at the end of July. On the 23rd August 2011, previously announced as 31st August, the publications will be available in PDF format.…
261 words, last edited in the afternoon of 19th Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 28530 times.
Tags: ITIL 2011,ITIL v4,updates to ITIL v3,official ITIL 2011 publications
ITIL adopted by United States Air Force
Texas, August 2011. Business process reengineering events have been utilized to refine internal processes and improve the ability to provide comprehensive information technology services to Headquarters Air Force, Deputy Chief of Staff Manpower, Personnel and Services, Air Force Personnel Center, Air Force Services Agency, Air Force Manpower Agency…
206 words, last edited in the afternoon of 15th Aug 2011
This article is from ITIL News - Previously and has been viewed 13419 times.
Tags: ITIL,United States Air Force,USAF,Business process reengineering
ILX launches ITIL 2011 courses to reflect APM update
LONDON - Wednesday 10th August 2011 - ILX Group plc, the global software company delivering innovative Best Practice training solutions, today launched its updated ITIL® 2011 courses to reflect the latest changes to the methodology.  The ITIL® 2011 update is designed to address issues noted by ITIL® practitioners…
664 words, last edited in the morning of 15th Aug 2011
This article is from Press Releases - Training and has been viewed 10005 times.
Tags: ILX Group,Best Practice training,ITIL 2011,APM update,Change Control Log,Change Advisory board
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Keep up-to-date with ITIL news. Low volume to-the-point bulletins...