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UK based Touchpaper, the provider of ITIL Service Management software has been acquired by Avocent of the USA, for approximately $45 million. The deal was completed on 1st July 2008.  
34 words, last edited in the afternoon of 8th Jul 2008
This article is from ITIL News - Previously and has been viewed 9603 times.
Tags: Touchpaper,acquired by,Avocent,ITIL Service Management
APM Group (APMG) the organization who are responsible for the development and administration of the ITIL Version 3 Certification Scheme, announced on the 23rd May 2008, the release dates for the ITIL Intermediate Certificate modules, ITIL Service Lifecycle and ITIL Service Capability. The exact details are…
238 words, last edited in the afternoon of 23th May 2008
This article is from ITIL News - Previously and has been viewed 11949 times.
Tags: ITIL V3,Service Lifecycle Module,Service Capability Module,Release Dates,ITIL Intermediate Certificate,ITIL Version 3 Certification Scheme,ITIL Service Capability
A three year contract has been awarded to STG who work under an ITIL framework. STG will continue to provide IT services, systems integration, high-performance computer (HPC) support, and graphics and administrative support.    
39 words, last edited in the morning of 6th May 2008
This article is from ITIL News - Previously and has been viewed 8188 times.
Tags: US Army Research Laboratory, US Army, Research Laboratory, IT contract,
Compugen eMerge
Compugen Inc, Canada (March 2008) announces Release 4.1 of Compugen eMerge, its asset lifecycle management solution. Based on IT Infrastructure Library (ITIL) eMerge assists to control costs, minimize business risk and maximize the business value that IT infrastructure delivers by helping to manage IT-related assets - hardware, software,…
84 words, last edited in the morning of 11th Apr 2008
This article is from ITIL News - Previously and has been viewed 9008 times.
Tags: Compugen Inc, Release 4.1, Compugen eMerge, asset lifecycle, management solution, IT Infrastructure Library
GWI Software Support
GWI Software Canada (April 08), releases of c.Support Version 7.0 with two editions, c.Support 7.0 Service Desk Edition and c.Support 7.0 Incident Management Edition, to address the needs of support centers of differing sizes and needs, allowing different feature set combinations. Customers are able to purchase a solution for…
127 words, last edited in the morning of 11th Apr 2008
This article is from ITIL News - Previously and has been viewed 8774 times.
Tags: GWI Software,Support 7.0, Service Desk, Incident Management, ITIL implementation
Mapping of ITIL V3 with COBIT® 4.1 is planned to be be published on the ISACA website before the end of the first quarter of 2008. www.isaca.org/cobitmapping , as soon as we know we will let you know.   ISACA has a membership of 65,000 worldwide,…
135 words, last edited in the morning of 3rd Feb 2008
This article is from ITIL News - Previously and has been viewed 13729 times.
Tags: Mapping of ITIL, ISACA, cobitmapping, IT professional, Information Systems Audit, Control Association, resource sharing, professional networking
Jan 08   En Pointe Technologies has begun investing in ITIL and is developing talent in its services organization as it prepares for growth of its managed service capacity. For more information visit http://www.enpointe.com.  
44 words, last edited in the morning of 3rd Feb 2008
This article is from ITIL News - Previously and has been viewed 8641 times.
Tags: En Pointe Technologies, services organization, managed service
Jan 2008    Tata Motors is currently hot on the news wires with the potential purchase of the prestigious Jaguar Cars and Land Rover from Ford Motor Company. Tata Motors looking to increase its service quality and availability have bought BMC Business Service Management…
62 words, last edited in the morning of 3rd Feb 2008
This article is from ITIL News - Previously and has been viewed 8922 times.
Tags: Tata Motors, Jaguar Cars, Land Rover, Ford Motor Company, BMC Business Service Management, IT Infrastructure Library, best practices
ITIL v3 Honeymoon Over
The preamble and build-up to the launch of ITIL Version 3 promised much but has it lived up to those promises six months after the launch in the middle of 2007 ?   In this article ITILnews.com attempts to objectively outline some of the observations following the release of…
930 words, last edited in the morning of 31th Jan 2008
This article is from ITIL News - Previously and has been viewed 8655 times.
Tags: ITIL Version 3, ITILnews, ITILnews.com, ITIL V3, Office of Government Commerce, OGC, ITIL Version 3 books, ITIL Refresh, ITIL v3 Foundation, ITIL V3 Foundation Course
Integration Technologies Group- ITG (USA) announces its flagship product Centre Version 4.6.3 has successfully met the minimum functional criteria for ITIL processes and has been awarded the PinkVerify Service Support certification designating the software as ITIL compatible. For more information, visit www.itgonline.com
44 words, last edited in the afternoon of 30th Nov 2007
This article is from ITIL News - Previously and has been viewed 6814 times.
Tags: Integration Technologies Group, flagship product, Centre Version, functional criteria, ITIL processes, PinkVerify Service Support, ITIL compatible
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Keep up-to-date with ITIL news. Low volume to-the-point bulletins...