Utilizing IT Infrastructure (ITIL) and cloud-based asset management capabilities, Dell is deploying managed infrastructure services to support the six year IT outsourcing contract with TUI Travel. TUI Travel operates across one hundred and eighty countries, although initially Dell will offer services to UK, Germany, France, Spain, the Netherlands…

Interoute attains SAS70 Type I standard for its Amsterdam, Berlin and Geneva Data Centres   London, UK - 15 December 2010, Interoute, owner operator of Europe's most advanced next-generation network, today announced compliance to SAS-70 Type I (Statement of Auditing Standards No. 70) for its Amsterdam, Berlin and…

TORONTO, December 10, 2010 - Consulting-Portal, a leading IT Service Management (ITSM) process design and implementation company, is announcing the immediate availability of eGovernance. This Software as a Service (SAAS) solution is designed to help organizations achieve maximum ROI from their ITSM process investment.   "Organizations…

New features reduce costs for global deployments and sophisticated service environments   Atlanta, Ga. - December 1, 2010 - PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, today announced availability of PMG Service Catalog Suite (PMG SCS) software version 6.   …

Océ Managed Print Services included in Gartner Magic Quadrant 12 November 2010   Following the successful Europe-wide launch, Océ Managed Print Services offering has now been included in the 2010 edition of the Gartner magic Quadrant. This edition evaluates: Vendors based on their completeness…

EasyVista Solution Delivers More Than 270 Percent Return On Investment With Payback In Less Than 12 Months For Enterprises Looking To Replace Their Legacy Solutions   New York, NY, November 08, 2010: EasyVista Inc., a global leader in IT Service Management, today announced a report from…

Basingstoke 1st November 2010: 365 iT plc announces the acquisition of Fox IT Ltd, the global independent service management & governance specialist which is a premier provider of consultancy and education solutions in the field of IT Service Management (ITSM). Terms were not disclosed.   With over 120…

AsiaPac - Managed Print Services are at the heart of Ricoh's Managed Document Services. Ricoh is focusing on its customers' end-users and incorporating change management by providing support and engaging employees in the process. The end-result is long-term improvements in document processing and business efficiency. …

Frankfurt, Germany, October 2010 (German version)   With its new product, ISO 20000 Gap Analysis, procise gmbh (www.procise.com ) is now meeting the wishes and specifications of its customers.   In the course of the continually increasing significance of stabile and efficient IT…

Frankfurt, October 2010 (English version)   Die Frankfurter procise gmbh bietet Unternehmen mit eigenem IT Service Management jetzt eine Gap-Analyse nach IS0 20000 an. Damit baut der Managementberatungs- und Technologiedienstleister sein Portfolio, das in den Bereichen Strategieberatung, Prozess-Design und Geschäftsprozessoptimierung für internationale Kunden liegt, weiter aus. …