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Following the publications of the core ITIL V3 books just over a year ago a few amendments have been identified and they can be found by clicking on the appropriate book name below:   (All links below are from http://www.best-management-practice .com)   …
146 words, last edited in the evening of 22th Jul 2008
This article is from ITIL Version 3 - Core Publication Structure and has been viewed 12367 times.
Tags: ITIL V3,Core Publications,ITIL Service Strategy,ITIL Service Design,ITIL Service Transition,ITIL Service Operation,ITIL Continual Service Improvement,OGC Publications,Change Log
ITIL Refresh Project - the Core Publications Struc
Each of the 'core' publications will have a consistent structure with the base structure as follows: Introduction Overview Context Purpose Usage Principles of best practice Process fundamentals Methods, practices and tools …
212 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Core Publication Structure and has been viewed 8474 times.
Tags: ITIL Refresh Project,Refresh Project,Core Publications Structure
ITIL Refresh Project Tranche A - Supporting Guidan
Spring through to the Autumn 2006 sees the delivery of the ITIL Refresh products that support the ‘core’ volumes. The products will be web-based and freely available although it has been suggested that they may require a licence! The products are:   ·Integrated ITIL process maps
309 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Tranche A and has been viewed 7322 times.
Tags: ITIL Refresh Project,Refresh Project, Tranche A,Supporting Guidance
ITIL Refresh Project - Tranche B - Core
Autumn through to the Winter 2006 sees the delivery of the five ITIL Refresh ‘core’ volumes or publications. The details of the ‘core’ publications are as follows   ·Service Strategies (SS) â€" focussed on the alignment of the business and IT, primarily the publication brings the…
784 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Tranche B and has been viewed 6574 times.
Tags: ITIL Refresh Project,Refresh Project,Tranche B,Core Publications
ITIL Refresh Project - Tranche C - Compl
No dates as yet have been published for this tranche, although proposed titles include:   ·Pocket guides ·Case studies ·ITIL practice working templates, for example Business Cases ·Governance methods ·Certification based study aids
41 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Tranche C and has been viewed 8662 times.
Tags: ITIL Refresh Project,Refresh Project,Tranche C,Complementary products
ITIL Refresh Project - Tranche D - Execu
Summer 2007 expect to see a publication aimed at providing introductory guidance to senior executives with regards to ITIL. Primarily this volume is dependant upon the completion of the ‘core’ publications, as it summarizes the ITIL concepts and outlines the benefits of adopting it. The key feature will…
74 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - Tranche D and has been viewed 6391 times.
Tags: ITIL Refresh Project,Refresh Project,Tranche D,Executive introduction to Service Management
ITIL Refresh Project - Governance
ITIL Refresh Board - High-level decisions regarding the scope and development of ITIL Version 3 is provided by the ITIL Refresh Board. The following individuals comprise of the Board: Carol Hulm - ISEB Janine Eves - TSO Jenny Dugmore - ISO/IEC…
910 words, last edited in the morning of 31th Oct 2006
This article is from ITIL Version 3 - Governance and has been viewed 10066 times.
Tags: ITIL Refresh Project,Governance
The ITIL Version 3 core publications have been translated in to both German and Japanese and are available as PDF (Portable Document Format). The complete set of the core publications can be purchased or as individual volumes.   The book entitled 'Introduction to the ITIL Service…
75 words, last edited in the morning of 16th Feb 2009
This article is from ITIL Version 3 - Translated Publications and has been viewed 9583 times.
Tags: ITIL Version 3,Publications,ITIL Version 3 core publications
Translated Publications for ITIL Version 3
The publication in English of the core ITIL Version 3 books is on target for the 30th May 2007. Over the next six months the following translated versions will appear: Brazilian Portuguese French German Japanese Spanish (Castilian and Latin American)…
81 words, last edited in the afternoon of 8th May 2007
This article is from ITIL Version 3 - Translated Publications and has been viewed 6096 times.
Tags: Translated Publications, ITIL Version 3

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...