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ITIL Version 3 pricing structure
Hard copies - The owners of ITIL, the Office of Government Commerce (OGC) based in the UK, have announced that each of the five ITIL core publications as hard copies will be priced at 85 pounds sterling. If all five books are purchased together the cost is 299 pounds sterling,…
167 words, last edited in the afternoon of 13th Feb 2007
This article is from ITIL News - Previously and has been viewed 9371 times.
Tags: ITIL Version 3,pricing structure,core publications
ITIL Version 3 Review
The review of the draft ITIL Version 3 books took place between 8th - 22nd January 2007. Of the 500 reviewers selected, 266 responded during the 14 day review period.   See also; ITIL Version 3 - Public Review  
62 words, last edited in the afternoon of 17th Jan 2007
This article is from ITIL News - Previously and has been viewed 8255 times.
Tags: ITIL,Version 3,Review, ITIL version 3, public review
Getting the whole Organization in Shape
So whilst you or your organization is introducing ITIL best practice in an effort to 'get into shape' to become more efficient, effective and profitable you might just want to think about yourself and your employees.   As you embark on the Service Management journey you will introduce…
364 words, last edited in the afternoon of 21th Nov 2014
This article is from ITIL News - Previously and has been viewed 22699 times.
Tags: get into shape,Service Management
FOX IT ITIL consultancy in administration
UPDATE 18th APRIL 2013   On the 20th March it was reported that Fox IT, a UK based ITIL Consultancy had collapsed and had entered administration.   It has now come to light that a number of offers were made for the assets of the company.…
197 words, last edited in the morning of 26th Mar 2013
This article is from ITIL News - Previously and has been viewed 19632 times.
Tags: Fox IT,Ultracomp,Recession,ITIL Consultancy company
Service Management - Framework
With the right framework, enterprises of almost any size - small to large - can implement effective functional Service Management organizations. The framework described in this article enabled a successful implementation at a large financial services company. As a result, the company has realized important benefits. In addition to cutting…
216 words, last edited in the morning of 15th Mar 2013
This article is from ITIL News - Previously and has been viewed 15392 times.
Tags: Service Management Framework,Getting Started
MI5 James Bond
Bond, James Bond - shaken not stirred. Now Special Agent 007 can add ITIL to his repertoire. It is official MI5 has adopted ITIL best practice. The British Intelligence Agency has a series of ITIL related job opportunities that it is looking to fill.   If…
151 words, last edited in the morning of 7th Jan 2013
This article is from ITIL News - Previously and has been viewed 11788 times.
Tags: ITIL,James Bond,ITIL best practice,British Intelligence Agency,ITIL job
ITIL provides great benefit to numerous organizations around the globe, but a word of advice - BE PRAGMATIC !   ITIL needs to work for your organization and not the other way round.   In some situations you may need to adapt ITIL or…
159 words, last edited in the morning of 7th Jan 2013
This article is from ITIL News - Previously and has been viewed 11071 times.
Tags: ITIL Advice,adapt ITIL,implemented ITIL,transitioning knowledge,third party consultancies
ITIL non-proprietary status challenged
The owners of ITIL, the UK Government Cabinet Office, have gone out to tender with a 'joint venture'.   The alarm bells are starting to ring. One of the fundamental strengths of ITIL is that it is non-proprietary, although a few questions were raised with the appointment of…
114 words, last edited in the morning of 7th Dec 2012
This article is from ITIL News - Previously and has been viewed 12845 times.
Tags: ITIL,non-proprietary,UK government Cabinet Office
We are often asked what is the difference between a Change and a Release...   A release is simply a large, complex change that may require a significant management into the production environment. ITIL defines a Change and Release as follows: Change: The addition,…
122 words, last edited in the morning of 3rd Dec 2012
This article is from ITIL News - Previously and has been viewed 12118 times.
Tags: ITIL Change and Release
ITIL Intermediate Service Operation (SO) and ITIL Intermediate Service Transition (ST) examinations will be available in Brazilian Portuguese from Monday 3rd December 2012.   ITIL Intermediate Service Offerings and Agreements (SOA), Planning, Protection and Optimization (PPO), Operational Support and Analysis (OSA) and Release, Control and Validation (RCV) are…
55 words, last edited in the afternoon of 2nd Dec 2012
This article is from ITIL News - Previously and has been viewed 9241 times.
Tags: ITIL,translated examinations,Brazilian,Portuguese
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Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...