Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
HP Raising Global Awareness of ITIL
Assistance in raising the awareness of ITIL (Information Technology Infrastructure Library) is being provided by Hewlett Packard (HP) who is delivering a series of ITIL awareness sessions with Softline, an IT specialist in Azerbaijan. The sessions cover both ITIL and Project Management Professional (PMP).  
48 words, last edited in the morning of 17th Oct 2011
This article is from ITIL News - Previously and has been viewed 8840 times.
Tags: awareness of ITIL, ITIL, Information Technology Infrastructure Library,Hewlett Packard,Softline
ITIL Recognized to Reduce Costs by Gartner
Gartner's vice president Jay Pultz states that IT Infrastructure and Operations (I & O) represents 60 per cent of total IT spending worldwide. Pultz goes onto state that I & O cost savings of 10 per cent in twelve months and up to 25 per cent in three…
257 words, last edited in the morning of 7th Oct 2011
This article is from ITIL News - Previously and has been viewed 21068 times.
Tags: ITIL,Reduce Costs,implementation of ITIL,best practice,streamlining IT Operations
ITIL adopted by Deutsche Bank
Deutsche Bank having partnered withÂTata Consultancy Services (TCS) who will deliver a global application service desk, service operations and all other IT Infrastructure Library (ITIL) services to the bank at locations across seven countries - the USA, UK, Germany, Hungary, Philippines, Singapore and India to achieve transformation. …
71 words, last edited in the afternoon of 23th Sep 2011
This article is from ITIL News - Previously and has been viewed 12299 times.
Tags: ITIL,Deutsche Bank,Tata Consultancy Services
Northgate ITIL Service Provider wins managed services contract
Sept 2011: Reading, UK -Northgate Information Services has been awarded a seven year IT managed service contract by Reading Borough Council, worth £75.6 million ($121.8m).   Building on the success of a previous contract that is due to expire this year, Northgate will provide IT services…
78 words, last edited in the afternoon of 12th Sep 2011
This article is from ITIL News - Previously and has been viewed 9327 times.
Tags: ITIL,Service Provider,IT managed service contract,Reading Borough Council,Northgate
Audit findings for ITIL at Internal Revenue Service (IRS)
ITIL and Internal Revenue Service (IRS)Â -ÂAudit findings   USA: The Treasury Inspector General for Tax Administration (TIGTA) has recently published its audit findings regarding ITIL Event Management, Incident Management, and Problem Management initiatives at Service Operations Command Center Branch (SOCCB).   SOCCB…
375 words, last edited in the afternoon of 6th Sep 2011
This article is from ITIL News - Previously and has been viewed 13731 times.
Tags: ITIL,Internal Revenue Service,IRS,The Treasury Inspector General for Tax Administration,TIGTA,ITIL Event Management, ITIL Incident Management, ITIL Problem Management
ITIL adopted by United States Air Force
Texas, August 2011. Business process reengineering events have been utilized to refine internal processes and improve the ability to provide comprehensive information technology services to Headquarters Air Force, Deputy Chief of Staff Manpower, Personnel and Services, Air Force Personnel Center, Air Force Services Agency, Air Force Manpower Agency…
206 words, last edited in the afternoon of 15th Aug 2011
This article is from ITIL News - Previously and has been viewed 13751 times.
Tags: ITIL,United States Air Force,USAF,Business process reengineering
ITIL continues to need your assistance
The recentÂITIL 2011 improvements came about following the information collected from the ITIL community as they used the Core Publications.   As one might expect, best practice strives for continual improvement andÂthis means a change control log is available to capture such improvements. The log can be found…
199 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 8812 times.
Tags: ITIL 2011 improvements,ITIL community,Core Publications,change control log
Melco Crown Entertainment Limited, a developer and owner of casino gaming and entertainment resort facilities focused on the Macau market in China - often referred to as 'The Las Vegas of the East', has achieved ISO/IEC 20000 certification for IT Service Management System.   The ISO/IEC…
71 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 8605 times.
Tags: ISO/IEC 20000 Certification,Melco Crown Entertainment
ITIL Owners repositioned in the heart of UK Government
The Office of Government Commerce (OGC), who are the owners of ITIL and Prince2 amongst other products, has been brought under the control of the UK Government Cabinet Office and are now part of the Efficiency and Reform Group (ERG).   The move brings together in…
239 words, last edited in the morning of 12th Aug 2011
This article is from ITIL News - Previously and has been viewed 10369 times.
Tags: ITIL,Office of Government Commerce,OGC,heart of UK Government,Efficiency and Reform Group,ERG
Smart Questions for your SaaS vendor
As the economy finally starts to look up, cloud adoption has become inevitable, according to writer Roy Wang in a recentÂForbes blog post. Businesses of all sizes are no longer trying to decide when to embrace cloud computing, they are now planning how to most effectively do so. In fact,…
532 words, last edited in the morning of 20th May 2011
This article is from ITIL News - Previously and has been viewed 11362 times.
Tags: Smart Questions for your saas vendor,SaaS IT management
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Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...