Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
(Nov 07) 74% believe better prioritization of IT spending based on business needs to be a critical IT management goal primary drivers for alignment is a desire to avoid spending that yields a low ROI, and the need to ensure fulfillment…
276 words, last edited in the afternoon of 21th Nov 2007
This article is from ITIL News - Surveys and has been viewed 19089 times.
Tags: better prioritization, IT spending, management goal, primary drivers, low ROI, business-side demand, IT executives, improving service, controlling costs, improved alignment, primary obstacle, inadequate technology
61% believe having staff trained in ITIL gave businesses a competitive edge. 66% not ready to implement ITIL V3 although did plan to implement in the future. 17% had set timescales for implementing ITIL Version…
73 words, last edited in the morning of 20th Nov 2007
This article is from ITIL News - Surveys and has been viewed 17478 times.
Tags: competitive edge, implement ITIL V3, implementing ITIL Version 3
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Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...