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ITIL 2011 Books ITIL v4
ITILnews.com
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ITIL Foundation Handbook 2012
A must have for anyone studying for the ITIL Foundation Examination, the ITIL Foundation Handbook.   Following on from the release of the revised ITIL 2011 core publications, the ITIL Foundation Handbook has now been updated. The updates are aligned with the new ITIL 2011 syllabus…[ more ]
147 words, last edited in the morning of 20th Feb 2012
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 5834 times.
Tags: ITIL 2011 Publication,Foundation Handbook,ITIL 2011 core publications
 

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Latest Translated Publications - Passing your ITIL Foundation Exam
The Stationary Office (TSO) the official ITIL publishers have announced the addition of four translated editions of the popular 'Passing your ITIL Foundation Exam', which will be available shortly (October 2011). The additional volumes are provided in the following languages: Japanese - ISBN: 9780113312672 …[ more ]
107 words, last edited in the afternoon of 21th Oct 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 3353 times.
Tags: ITIL,Translated Publications,Passing your ITIL Foundation Exam,ITIL publishers
 

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ITIL 2011 books and PDF downloads
ITIL 2011 ("ITIL v4") provides the latest updates to ITIL v3.   The hardcopies of the core or lifecycle publications were made available at the end of July. On the 23rd August 2011, previously announced as 31st August, the publications will be available in PDF format.…[ more ]
237 words, last edited in the afternoon of 19th Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 13737 times.
Tags: ITIL 2011,ITIL v4,updates to ITIL v3,official ITIL 2011 publications
 

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ITIL 2011 (ITIL v4) free download
As we await details of a free download providing a summary of the updates we have pulled together the following information highlighting some of the high level updates...   ITIL Service Strategy   The concepts have been clarified, without changing the overall message. The…[ more ]
461 words, last edited in the afternoon of 2nd Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 8795 times.
Tags: ITIL,free download,ITIL Service Strategy,ITIL Service Design,ITIL Service Transition,ITIL Service Operation,ITIL Continual Service Improvement,ITIL CSI
 

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ITIL 2011 ITIL v4
ITIL 2011: ITIL 2011 is simply a continuous improvement exercise that has incorporated over five hundred changes, plus additional suggestions, roles, process flows, inputs and outputs that have been identified since the launch in 2007.   ITIL 2011 Translations: Translation of the ITIL 2011 Core Publications…[ more ]
355 words, last edited in the morning of 1st Aug 2011
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 3970 times.
Tags: ITIL 2011,continuous improvement,ITIL 2011 Core Publications,ITIL 2007,V3 editions
 

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ITIL Core Books
ITILnews.com are happy to be able to offer a wide range of ITIL books to buy online at the best price possible and we are adding to the titles available all the time.   You can browse the ITIL book section of ITILnews.com and add your book selections to…[ more ]
262 words, last edited in the morning of 6th Sep 2010
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 6210 times.
Tags: ITIL Book Shop,ITIL books,buy online,price,best price
 

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ITIL Foundation Handbook
  Author: itSMF UK Publisher: TSO (The Stationery Office) Now updated in line with the 2011 syllabus and endorsed by APM Group, the official ITIL Accreditor, the 'ITIL Foundation Handbook: Pocketbook from the Official Publisher of ITIL' is a quick-reference revision guide designed…[ more ]
415 words, last edited in the morning of 20th Feb 2012
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 6239 times.
Tags: ITIL Foundation Handbook 2012
 

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Building an ITIL-based Service Management Department
Author: Malcom Fry Publisher: TSO (The Stationery Office) ITIL concentrates on describing IT Service Management processes, functions and roles but does not describe how to build a Department to run and manage those processes, leaving the question "How can I structure my organisation to…[ more ]
262 words, last edited in the morning of 31th Jan 2011
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 3866 times.
Tags: Building an ITIL-based Service Management Department,PDF download
 

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Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)
This publication provides a comprehensive and much-needed source of information on data and information management - ideal in the current climate of information losses. [ more ]
24 words, last edited in the morning of 17th Nov 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 4065 times.
Tags: Information Lifecycle Support,WKIDM
 

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ITIL v3 Books Online: ITIL v3 Service Operation Book
2nd impression Author: Office of Government Commerce (OGC) Publisher: TSO (The Stationery Office) Service Operation introduces and explains delivery and control activities to achieve operational excellence on a day-to-day basis. Sharing a consistent structure with the other four core ITIL Version 3 (V3)…[ more ]
268 words, last edited in the morning of 13th Nov 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 4824 times.
Tags: ITIL v3,Service Operation Book
 

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