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ITIL Financial Management
Increased user numbers and demands for new technologies have caused the costs of IT Services to grow faster than other costs and are perceived as high and inflexible. The complex nature of Accounting for IT usage often leads to dissatisfaction and questionable 'value for money' of the services…[ more ]
492 words, last edited in the morning of 13th Oct 2006
This article is from Service Strategy - Financial Management and has been viewed 1740 times.
Tags: Financial Management, ITIL Financial Management,IT Services,Accounting for IT,implementing IT Accounting
 

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Service Portfolio Management
A Service Portfolio describes the services of a provider (internal, outsourced etc) in terms of value to the business.   It is an ever changing method used to manage investments in Service Management across the organization, in terms of financial values.  Service Portfolio Management (SPM) enables…[ more ]
316 words, last edited in the afternoon of 10th May 2010
This article is from Service Strategy - Service Portfolio Management and has been viewed 434 times.
Tags: Financial Management, ITIL Financial Management,IT Services,Accounting for IT,implementing IT Accounting
 

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ITIL V3 Service Portfolio and Lifecycle
Within the ITIL Service Design book you will find the Service Portfolio. The ITIL Service Portfolio contains the status of all services that IS currently offers, have offered in the past and also those that maybe simply 'pipe dreams', 'nice to have' or ideas for the future. The Portfolio is…[ more ]
445 words, last edited in the afternoon of 16th Apr 2010
This article is from Service Strategy - Service Portfolio Management and has been viewed 1067 times.
Tags: Financial Management, ITIL Financial Management,IT Services,Accounting for IT,implementing IT Accounting
 

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Demand Management from an ITIL perspective
Demand Management plays a key role in Service Management.  It aligns supply with demand and tries to forecast the 'sale' of products as closely as possible.   Service Operation is impossible if there is no demand for products or services as there will be nothing to…[ more ]
308 words, last edited in the afternoon of 10th May 2010
This article is from Service Strategy - Demand Management and has been viewed 528 times.
Tags: Financial Management, ITIL Financial Management,IT Services,Accounting for IT,implementing IT Accounting