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ITIL Service Validation and Testing
One of the ITILnews community have sent in the following question:   "Hello, why is not much material available regarding service validation & testing? Is it because noone really engages into the process? Or is it that we have still the idea that testing is for…
441 words, last edited in the afternoon of 6th Dec 2010
This article is from Service Transition - Service Validation & Testing and has been viewed 8686 times.
Tags: ITIL,Service Validation and Testing
Service Validation and Testing from an ITIL perspe
Service Validation and Testing defines the testing of services during the Service Transition phase.  This will ensure that new or changed services are fit for purpose (this is known as utility) and fit for use (this is known as warranty).   Service Validation and Testing's goal…
292 words, last edited in the afternoon of 10th May 2010
This article is from Service Transition - Service Validation & Testing and has been viewed 28127 times.
Tags: Service Validation & Testing,ITIL perspective,Service Transition
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